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Greenway Kia West

Orlando, FL

4.2
3,374 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,374 reviews

October 17, 2023

They are very professional and helpful. I will definitely recommend them to anyone who is looking for a car in Orlando. More

by CARLOLAQUIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Jhonatan Salinas
Oct 18, 2023 -

Greenway Kia West responded

Carlo, we're glad to know you found our team at Greenway Kia West professional and helpful. Thanks for recommending us!

October 16, 2023

Marti was very quick with getting me in for my appointment at 8:30am. I was in a rush for work and wanted to drop my car quickly. The customer in front of me was moving slow causing me to be anxio More

by ogibson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
Oct 17, 2023 -

Greenway Kia West responded

We're glad to know that Marti was able to assist you and make your experience at Greenway Kia West a pleasant one. Thanks for sharing this positive review with us!

October 16, 2023

Everyone at the dealership is very friendly and I felt very looked after. Ray was very good at his job, thorough in his explanations and worked with me to get a great deal on a car and my trade in. Grea More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez, Ray Paz
Oct 17, 2023 -

Greenway Kia West responded

Dean, it's great to know that Ray and the team at Greenway Kia West provided you with such a positive experience. We're glad we could help get you a fantastic deal! Thanks for recommending us.

October 15, 2023

I like the way they treat me they work very hard to help get what i want if i have a promple they help me with no matter what it is i have brought a lots cars in the past for my family that could not get a More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Jaris Dennis, Alex Patino
Oct 16, 2023 -

Greenway Kia West responded

Charlene, we're so glad to know that you've had such positive experiences with our team at Greenway Kia West. We appreciate your loyalty and look forward to continuing serving you in the future!

October 15, 2023

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina
Recommend Dealer
No
Employees Worked With
Jessica
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina
Recommend Dealer
No
Employees Worked With
Jessica
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

Advisor was very rude and would not follow my request. A 1 day repair with warranty paying all charges lasted 10 days for no reason. Service manager contacted and solved my issues. More

by jessirenee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience with our advisor. We strive for excellent customer service, and it seems we fell short during your visit. I'm glad the Service Manager was able to resolve the issue, but if you have any further concerns or feedback, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

Great Service, Great staff, excellent waiting lounge with snacks. Very attentive to the customer and needs. More

by Neftalyp2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 16, 2023 -

Greenway Kia West responded

We're delighted to know you enjoyed our service and facilities at Greenway Kia West. Your satisfaction is important to us, so we appreciate your feedback!

October 14, 2023

They was very nice and great service I feel so comfortable with them and safe More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel torres
Oct 16, 2023 -

Greenway Kia West responded

Nelson, thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

October 14, 2023

Good customer service went in for an issue with gas gauge but unfortunately what they tried has not helped was told to come back though if not worked will make an appointment More

by aprrilburke78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Oct 16, 2023 -

Greenway Kia West responded

I am sorry to hear that you are still having trouble with your gas gauge. Please don't hesitate to schedule an appointment if needed. We are here to assist you and would appreciate another chance to help fix things. Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

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