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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,380 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,380 reviews

November 02, 2023

If you wanna take a hit on your score this is the place to go seller will promise you a lot but at the end nothing goes through More

by awisortega25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Luyo
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Nov 02, 2023 -

Greenway Kia West responded

We're sorry to hear about your experience. It's never our intention to mislead our guests, and we apologize for the issues you encountered working with us. We'd like an opportunity to discuss this further with you and see how we might be able to help rectify the situation. Please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Nov 02, 2023 -

awisortega25 responded

This is the classic robot response that truly shows the lack of care for customers you will not ask me this if you take the time and look at you email that I sent explaining everything but looks that you don’t read your email or at least the one customer sent

November 02, 2023

Can do better on service but tony and gabriel always look out for clients and More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel on service
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Nov 02, 2023 -

Greenway Kia West responded

We are glad to hear that Tony and Gabriel have taken excellent care of you. Thanks for sharing this feedback, Raquel. We hope to have the opportunity to improve your experience next time.

November 02, 2023

Fast service, communitave. Overall pleased with everything. First time at this Kia and I can say it is the best around Orlando. More

by ilyriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2023 -

Greenway Kia West responded

Ilyriam, we're delighted to know you had a positive experience at Greenway Kia West! We appreciate your kind words and look forward to serving you again in the future. Enjoy driving around Orlando!

November 02, 2023

The Service Adivisor KIA West Tony Nguyen so professional! Very knowledgeable, friendly & great service customer service. Thank you for solve the problem & being above from beyond. More

by SANDY M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Nov 03, 2023 -

Greenway Kia West responded

Sandy, we're delighted that Tony provided you with top-notch service at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future! Thanks so much!

November 02, 2023

Been working with this dealership for about 15 years. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. More

by DENIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica service department , Alberto Ahumada
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Nov 02, 2023 -

Greenway Kia West responded

We're so glad to have you as a loyal customer at Greenway Kia West. Thanks for the high praise about our management, sales, and service teams. Here's to many more successful years together!

November 01, 2023

Answer all my questions and concerns They kept me informed on my vehicle when it would be ready and a complimentary wash More

by Msjbattle07
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 01, 2023 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to address all your questions and keep you updated. We hope you enjoyed the complimentary wash!

November 01, 2023

The people that work there are great and professional and polite and great attitude and the time was great More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Vargas
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Nov 01, 2023 -

Greenway Kia West responded

Latonia, we're delighted to know you had a great experience with our team at Greenway Kia West. Thanks for the positive feedback!

November 01, 2023

I had to wait over two hours for someone to put my spare tire back in the right place (which they hadn’t put back themselves on the last time the car was serviced there) and they seemed to be somewhat bothe More

by Tunicocsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Nov 02, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for efficient and professional service, so it's disappointing to see we've missed the mark during your visit. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 01, 2023

Service got me in and out hassle free. Mark the service manager is very personalable and takes good care of his repeat customers. Liz was good as well. They also offered me a ride hom More

by JSBLACKWELL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaris Dennis
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Nov 01, 2023 -

Greenway Kia West responded

We're delighted to know that Mark, Liz, and the team at Greenway Kia West welcomed you with efficient service! We always strive for a seamless experience. Thanks for the review!

October 31, 2023

Good morning, I would like to thank Kia for your attention, but please note that THEY DID NOT PUT THE OIL CHANGE LABEL ON THE CAR'S WINDSHIELD More

by Moacir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 31, 2023 -

Greenway Kia West responded

We appreciate your feedback and we're glad to know you had a positive experience at Greenway Kia West. We apologize for the oversight with the oil change label - it's an important reminder! Please feel free to swing by anytime so we can correct this for you. Safe travels!

Nov 01, 2023 -

Moacir responded

Ok

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