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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,391 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,391 reviews

November 23, 2023

I had an unexpected emergency with a blown tire. The associates worked with me to find an appropriate tire in stock and replaced the tire quickly. More

by mfperdue61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in Service and one other associate but didn’t get her name
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Nov 26, 2023 -

Greenway Kia West responded

We're glad we could assist with your tire emergency at Greenway Kia West! It's great to know our team was able to find a suitable replacement quickly. Thanks for the positive review!

November 23, 2023

I'll actually be coming into the dealership. Nothing more to say I will speak with service manager in person More

by Santos.mdl03
Recommend Dealer
No
Employees Worked With
Jessica
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Nov 25, 2023 -

Greenway Kia West responded

We're sorry to see that you've had a less than satisfactory experience. We take your feedback seriously and we want to make sure any issues are addressed promptly. Please feel free to ask for me when you come in, I'd be more than happy to assist with whatever concerns or questions you may have. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 23, 2023

Your sales manager Javier is an xxxxxxx! After negotiations he comes to the table being rude and disrespectful telling me I'm not gonna come in his dealership and tell him what I'm gonna pay More

by jasonkain352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Rodriguez, Chrissie Paul
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November 22, 2023

I always make my appointments for any service done at kia, But the wait time this time was three hours long, instead of the two hours they told me. More

by Lavondadkey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.
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Nov 25, 2023 -

Greenway Kia West responded

We appreciate your feedback and patience during your recent visit to Greenway Kia West. We apologize for the longer-than-expected wait time, we're always working on improving our service efficiency. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 21, 2023

Very kind and helpful, but the garage was backed up and it took 3 hours to get an oil change. More

by ken
Recommend Dealer
No
Employees Worked With
Jessica Add service desk.
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Nov 21, 2023 -

Greenway Kia West responded

We apologize for the delay in your vehicle's service, Ken. This is not the efficient service that we are dedicated to providing for our clients. We hope to have the opportunity to improve your experience with us next time. Please reach out to me if you would like to discuss anything further. Mark Foster - Service Manager - markfoster@greenwayauto.com

November 19, 2023

I liked it because the treatment was very friendly Excellent work and great ?? I like ?? More

by lolymar.ramirez16
Recommend Dealer
Yes
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Nov 20, 2023 -

Greenway Kia West responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Greenway Kia West!

November 19, 2023

no fast, but thorough & Updates customers on service & options, they are very accommodating and friendly More

by Theforeignking009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 20, 2023 -

Greenway Kia West responded

It's great to know that our team at Greenway Kia West was able to provide you with thorough service and keep you updated throughout the process. Thanks for your honest feedback - we hope to impress you with a swifter turnaround time in the future!

November 19, 2023

Was very eager to work with you and give you the best deal possible. Everyone was friendly and more than willing to help. More

by gswaney1144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Luyo
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Nov 20, 2023 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to provide you with a friendly and helpful experience. Thanks for sharing your positive feedback! We are here for you and any of your future needs!

November 18, 2023

My service was done in a timely manner and Tony was nice and informative every step of the way! I don’t go anywhere else! More

by mjlbs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Moore
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Nov 20, 2023 -

Greenway Kia West responded

We're delighted to know that Tony and our team at Greenway Kia West provided you with timely, informative service. Thanks for your loyalty - we appreciate it!

November 18, 2023

Service was great Tony and all the were quite professional. Just great people. Thank you everyone. More

by VKBRYAN41,@yahoo.vom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Jessica and Terry.
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Nov 20, 2023 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a five-star review! We are happy to hear the service you received was excellent. Your kind words will be shared with Tony as well! See you down the road.

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