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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,395 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,395 reviews

December 03, 2023

Elizabeth, Service Advisor was very professional and helpful. She kept me advised on the progress of my service job. Thank you. More

by BGENERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Service Dept.
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Dec 04, 2023 -

Greenway Kia West responded

We're glad to know that Elizabeth was able to provide you with professional and helpful service here at Greenway Kia West. We appreciate your feedback, and we'll make sure she gets the recognition she deserves!

December 02, 2023

Everyone was Very Friendly, Caring and Compassionate. I always knew that getting job done to cars is time consuming but they having a shuttle that takes you home and brings you back is Amazing I will def More

by universalworksss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camilo Giraldo
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Dec 04, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our shuttle service and found our team at Greenway Kia West friendly and caring. We appreciate your feedback, thank you for choosing us for your car needs!

December 01, 2023

You tell a lot of lies about your service. The car was not detailed as you said I had to air all the tires . So I don't believe any thing you say to make a sale. At least the salesman w More

by ardcarlsunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Greenway Kia West responded

I'm really sorry to read about your experience. It's clear we didn't meet our usual high standards in preparing the car for you and that is not acceptable. We'd like a chance to make things right - please reach out so we can discuss this further. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

December 01, 2023

Kia service department members are great, it's sad SOME people come in with such negativity and bad attitude toward the staff that are helping with their vehicle services. but other then the horrible att More

by jrodriguez5456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica , Ricardo Ojeda
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Dec 01, 2023 -

Greenway Kia West responded

Thanks for taking the time to leave us a review! We're glad to know that Jessica and our team at Greenway Kia West were able to provide you with great service. Your kind words are much appreciated!

December 01, 2023

Welcoming, took time to understand my issue, assisted me, and ensured all was in order. Easy to work with ! More

by Jo1979
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 01, 2023 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to assist you and make your experience a positive one. Thanks for the review!

December 01, 2023

The service is excellent. The people work in the service department very professional. they do an excellent job. More

by innissrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 01, 2023 -

Greenway Kia West responded

We're delighted to know you found our service excellent and professional at Greenway Kia West. Thanks for the positive feedback, we appreciate it!

December 01, 2023

Attentive, helful He explains everything that was going to be done with my car. He was great. More

by RAMCASCONSULTINGGROUP
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 01, 2023 -

Greenway Kia West responded

There is nothing better than a great review. Thanks for giving Greenway Kia West your business!

December 01, 2023

Had appointment at 2:30and didn't leave till5:30 why I needed a pointment and it didn't mean nothing More

by Jforbes1017
Recommend Dealer
No
Employees Worked With
Don't remember but it was a lady
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Dec 02, 2023 -

Greenway Kia West responded

​​We never intend to mislead or inconvenience our customers, and I apologize for the delay you experienced. Our team understands your time is valuable and we take feedback like yours seriously. If you would like to discuss these or any additional concerns, please feel free to contact me directly - I hope you'll consider giving us another chance down the road. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 30, 2023

Everyone that was involved taking care of my car was very courteous I would recommend Green Way Kia to family and friends More

by bahunter52
Recommend Dealer
Yes
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Nov 30, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! Thank you for recommending us, we appreciate your support!

November 30, 2023

Excellent My experience with the dealership was excellent and Marte's customer service was top notch More

by JEANEKILEE
Recommend Dealer
Yes
Employees Worked With
Marte
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Nov 30, 2023 -

Greenway Kia West responded

Thank you for taking the time to give Greenway Kia West a 5-star review! We will pass along your appreciation to our team. Take care!

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