Greenway Kia West

Jessica not good not comfortable with my service received. Two days after appt my car had red lights come on dash never experienced since I had car. Took car back they didn’t check out anything said received. Two days after appt my car had red lights come on dash never experienced since I had car. Took car back they didn’t check out anything said lights just went out. What if it happens again??! More

The dealership is always attentive and professional. Service was completed timely and accurate. Very courteous too. Service was completed timely and accurate. Very courteous too. More

This is absolutely a world class. Customer service experience provided by Liz. I’ve never received a white glove treatment at a dealership and she went above and beyond listen to my Customer service experience provided by Liz. I’ve never received a white glove treatment at a dealership and she went above and beyond listen to my concerns also gained my expectations so that she could exceeded my expectations. The service was prompt. She was caring showed a lot of empathy and delivered on everything that she promised. I can’t wait to get my maintenance perform here again just so I can get another experience like this. Thank you so much for taking care of my Kia. More

Nada is disrespectful, unprofessional and should not be working in this role. I filled out an inquiry form online about a kia telluride. I put my information in and she called me. The call dropped as my se working in this role. I filled out an inquiry form online about a kia telluride. I put my information in and she called me. The call dropped as my service in my offices goes in and out. Before I even got a chance to call her back, she sent me the most disgustingly rude message saying "why put in an online inquiry with your personal info and phone number if you're not looking to be helped and hanging up on people". Her response says a lot about her/this location. That grossly, rude, assuming text message literally drove my business away. More

My experience at Greenway KIA was good customer service as we walked in they attended us very well and welcomed us at a timely matter… Thank you staff all was so nice… as we walked in they attended us very well and welcomed us at a timely matter… Thank you staff all was so nice… More

I have been trying to get recalls completed. Every time I go with appointment I am told it has to be ordered and should get a call when part is in. On my second try. Every time I go with appointment I am told it has to be ordered and should get a call when part is in. On my second try. More

Very attentive staff. I was made aware of my approximate wait time and was finished earlier than expected. I was made aware of my approximate wait time and was finished earlier than expected. More

My service advisor was amazing! Elizabeth communicated every step of the way and was informative. Than you! Elizabeth communicated every step of the way and was informative. Than you! More

The service advisor was not very attentive to me, brought the wrong car after the work was completed and wasn’t customer friendly. the wrong car after the work was completed and wasn’t customer friendly. More

Great service Julio was great keep me informed. Liz was great also friendly service and thank you also to service manager Liz was great also friendly service and thank you also to service manager More