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Orlando Kia East - Service Center

Orlando, FL

4.1
1,149 Reviews
Call Service Center (844) 637-1389

1,149 Reviews of Orlando Kia East - Service Center

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October 07, 2023

They did really good on. The recall the automotive they were really polite and generous service time did take long informed us right away about how long it's going to take an More

by ROYWLEWIS6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Greenway Kia East responded

We appreciate your feedback. It's great to know that our team at Greenway Kia East was able to provide you with efficient and informative service despite the computer mishap. Your support means the world and we hope to see you next time!

October 06, 2023

Great employees and they are so helpful. They make everything easy. Very clean dealership. My service writer is so helpful and very Knowledgeableto what you need done on your car. More

by m22lombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

We're delighted to know you found our team at Greenway Kia East helpful and knowledgeable. We strive for a clean, welcoming environment and an easy service process. Thanks for your kind words!

October 06, 2023

Well informed, easy to work with Willing to work with me on pricing and very responsive, quick to communicate. More

by Kevinw3
Recommend Dealer
Yes
Employees Worked With
Daran
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Oct 06, 2023 -

Greenway Kia East responded

We're glad to know you found our team at Greenway Kia East well-informed and easy to work with, Kevin. We always aim for quick communication and flexible pricing options. Thanks for the positive review!

October 06, 2023

Quick, no refreshments offered. I asked for a complementary car wash along weird but service and did not get one. More

by Tbn36775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mnassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

We're sorry to see that your experience didn't meet expectations. We strive for top-notch service, and I apologize for any oversight in refreshments and in completing the car wash you requested. We will keep your feedback in mind as we work to improve our customer service. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 05, 2023

Excellent attention. Very fast diagnosis and I would go again. Sigan con su buena atención a sus cliekted More

by Ysinell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Greenway Kia East responded

Ysinell, we're glad to know you had a positive experience at Greenway Kia East. We appreciate your feedback and look forward to seeing you again!

October 04, 2023

Excelente atencion de todo el personal y muy buen servicio al cliente.Es recomendable. Gracias. More

by JUAN69ESTEBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Greenway Kia East responded

Juan, gracias por la reseña! Apreciamos las palabras amables acerca del equipo Greenway Kia East y esperamos volver a verle en el futuro!

October 03, 2023

Happy with the service. The advisors were knowledgeable and prepared for what the issue was. Very considerate for the customer’s time. More

by fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop 5 stars
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Oct 03, 2023 -

Greenway Kia East responded

Thanks for sharing your five-star review with us, Fabian! At Greenway Kia East, we value your time and always aim for efficient solutions. Until next time, take care!

October 02, 2023

Service was done fast and results are great! The AC unit is cooling better than when the car was purchased. More

by Jove1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Greenway Kia East responded

We're glad to know that your AC unit is working even better than before! Thanks for choosing Greenway Kia East and sharing this positive feedback about our service.

October 02, 2023

Joshua has always provided great service and very friendly! Everyone at Greenway Kia is very responsive and so nice to deal with. More

by christinecureton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 02, 2023 -

Greenway Kia East responded

Christine, we're delighted to know Joshua and the rest of our team at Greenway Kia East have been able to provide you with such great service. Thanks for your kind words!

October 02, 2023

Shelby quickly took care of service concerns and provided me with updates on status. The service did not take long and was very efficient. More

by Holmeschuck3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Oct 02, 2023 -

Greenway Kia East responded

We're glad to know that Shelby and our team at Greenway Kia East were able to provide you with timely service! Thanks for sharing your experience. We look forward to your next visit!

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