Orlando Kia East - Service Center

I was able to arrive early and speak with, Carlos, in the service department before dropping off my car. Carlos was exceptionally helpful and went above and beyond to address my concerns. Three Recalls were service department before dropping off my car. Carlos was exceptionally helpful and went above and beyond to address my concerns. Three Recalls were resolved and when I picked up my car it was running great! Dealership was clean and comfortable and service was great! More

I've been using this dealership since I purchased the vehicle. The service has always been fantastic or I would have used the one nearest my home and not driven 30 miles to East Orlando. What I don't vehicle. The service has always been fantastic or I would have used the one nearest my home and not driven 30 miles to East Orlando. What I don't like is that when I'm there the pressure sell tactics. More

The kia dealership I went to has amazing customer service and are fast and reliable and are fast and reliable More

First time dealing with Matt. He was friendly and professional. I've purchased 6 vehicles from this dealership and hope to continue to do so in the future. He was friendly and professional. I've purchased 6 vehicles from this dealership and hope to continue to do so in the future. More

Prompt and very friendly service while waiting as well as the associates are very helpful the associates are very helpful More

I was without my car for 3 weeks. The dealer was very bad about communicating updates. I do not recommend this dealer to anyone. The dealer was very bad about communicating updates. I do not recommend this dealer to anyone. More

The person helping me out, Matt, would never keep me updated on my car and would ignore my messages. I had to go a whole month with my car’s issue and a week with no car due to Matt not doing what he’s updated on my car and would ignore my messages. I had to go a whole month with my car’s issue and a week with no car due to Matt not doing what he’s supposed to be doing. More

Great and speedy service. Very attentive and helpful service assistant. Very little waiting time in the waiting area. Very attentive and helpful service assistant. Very little waiting time in the waiting area. More

They told me that they rotated the tires, and they were lying … I know where the tires were located because it was just one different from the others and it was in the same position. I always have trouble lying … I know where the tires were located because it was just one different from the others and it was in the same position. I always have trouble with the bad service and rude personnel, specially the ladies form service and her manager . More

These guys are great. They are prompt, polite, courteous and really wonderful. I'm buying my next Kia here! They are prompt, polite, courteous and really wonderful. I'm buying my next Kia here! More