Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,149 Reviews of Orlando Kia East - Service Center
Sort by
October 22, 2023
The dealership is clean and the people are very friendly. The wait there isn't long for service The wait there isn't long for service More
by bktorres61
Verified Customer
October 21, 2023
Excellent service both in quality of work and the shortness of time. Definitely will come back. Did not get my oil changed due to price $130 vs $40 down the road. shortness of time. Definitely will come back. Did not get my oil changed due to price $130 vs $40 down the road. More
by CULLEN7656
Employees Worked With
Shelby and joshua
October 21, 2023
They didn’t even tell me what was wrong with my car my ac stopped working and my car making a ticking noise worst place to get service would not recommend tried calling nobody picked up asked to speak with a stopped working and my car making a ticking noise worst place to get service would not recommend tried calling nobody picked up asked to speak with a manager still no call back and it’s been 2 days. The service guy messed up my car More
by Dwaysha stuart
October 21, 2023
No one was able to help me check out to leave as everyone was in a meeting. The assistants were rude and basically told us to just wait - the mane in front of me had already waited 30 minutes and I had an ap was in a meeting. The assistants were rude and basically told us to just wait - the mane in front of me had already waited 30 minutes and I had an appointment to get to. Poor customer service when everyone meets at the same time More
by FRENIERFAB5
Employees Worked With
Shelby
October 21, 2023
Excelente servicio , fue rápido y seguro, espere en la sala y me informaron cuando estaba terminado el trabajo! Buena atención , gracias sala y me informaron cuando estaba terminado el trabajo! Buena atención , gracias More
by Rafael porras
Employees Worked With
October 21, 2023
Very professional, friendly. Do a good job. And always honor the warranty Shelby treats me like a family member. Nothing is too much for her. Do a good job. And always honor the warranty Shelby treats me like a family member. Nothing is too much for her. More
by Kevin
Employees Worked With
Shelby
October 21, 2023
Highly unprofessional staff whom completely lack communication or follow through. They seem to intentionally drag out expectations in order to avoid having to give customers rental cars. When you fi communication or follow through. They seem to intentionally drag out expectations in order to avoid having to give customers rental cars. When you finally can speak to someone, they seem like you’re bothering them and like it’s a chore to find out the status of your vehicle. I’ve been promised call backs five times in the last week, waiting for my car. Of which, one of them should have been to qualify whether or not I could get a rental covered by warranty. Not a single call has been made to me. They even have a texting service that no one responds to. Not only will I never purchase a vehicle with any associated dealership again, I’ll actively dissuade anyone I know from making a purchase as well. More
by AFFINITYDESIGNS
Employees Worked With
Matt, Josh
October 20, 2023
Everything went smoothly from the moment I got there to the moment I left. Waited 2 hours for my car to be finished with its recall and oil change. No issues. the moment I left. Waited 2 hours for my car to be finished with its recall and oil change. No issues. More
by Yaleidis C
Employees Worked With
