Orlando Kia East - Service Center

The service was friendly, quick and cordial, fulfilling the service guarantee. My car stopped failing when it left the dealership. I recommend it. the service guarantee. My car stopped failing when it left the dealership. I recommend it. More

I took my car in for a recall, oil change, and brakes. The team did a great job; the car rides smoothly and, more importantly, stops smoothly. Fin, my Service Director was attentive and kept me updated on The team did a great job; the car rides smoothly and, more importantly, stops smoothly. Fin, my Service Director was attentive and kept me updated on the progress. The only beef I have is that the service department always leaves the car dirtier than I gave it to them. The floors, doors, and back of the SUV are always grimy, so I always have to take my car to the wash after a service job. I don't expect them to wash their hands like it's a restaurant, but at least wipe down where you touch. Other than that, they do a very good job. More

Siempre bien amables , rapidos y eficientes. Siempre hago mis servicios en la locacion de East Otlando Siempre hago mis servicios en la locacion de East Otlando More

I would give them zero stars if possible. I brought my car in because my speakers sound muffled. Sounds like either a wire is loose or a speaker is blown. This should be covered under my bump I brought my car in because my speakers sound muffled. Sounds like either a wire is loose or a speaker is blown. This should be covered under my bumper to bumper warranty. The tech first said that it was it was a bad signal from the radio station. So I switched the station to five different stations and he had the same response to all five channels. I told him he was crazy and asked if he thought I was stupid! I switched to another three channels and had the same muffled sound on all three channels. I guess he felt that the bad signal excuse wouldn’t work on me any longer he switched up to "I don’t hear anything wrong with that!” I asked him to get out of my car and give my paperwork so I could leave. It was obvious he was trying to use any excuse possible not to do warranty work on my vehicle. I would not buy a gas cap from this dealership! I’m not sure of the name of the service tech but he was terrible. The service writer was fine. He just took my information and passed me on to the useless technician. More

Great service and communication comfortable waiting area will be back for service when needed highly recommend will be back for service when needed highly recommend More

They monitor when my vehicle service inspections are due and let me know when they spot something that needs attention before it becomes a problem. and let me know when they spot something that needs attention before it becomes a problem. More

Was towed in late with a flat tire. They were able to replace the tire and had me out of there just before closing. Too bad Kia does not put a spare in their Fortes. Would have saved me They were able to replace the tire and had me out of there just before closing. Too bad Kia does not put a spare in their Fortes. Would have saved me a tow. More

Satisfied with service! Satisfied with service! Satisfied with service! Satisfied with service! Satisfied wuth service! Satisfied with service! Satisfied with service! Satisfied with service! Satisfied wuth service! More

Dustin went above and beyond. His dedication to ensure that we got down to the bottom of what was going wrong with my car… I am very grateful. Excellent service! His dedication to ensure that we got down to the bottom of what was going wrong with my car… I am very grateful. Excellent service! More

Friendly people and reliable service. I got a recall fixed, and had a good experience all around. I got a recall fixed, and had a good experience all around. More