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Orlando Kia East - Service Center

Orlando, FL

4.1
1,154 Reviews
Call Service Center (844) 637-1389

1,154 Reviews of Orlando Kia East - Service Center

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February 01, 2024

Everything from check in to pick up car went very smooth. The staff was very helpful and very informative, seamless process. More

by avilesae
Recommend Dealer
Yes
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Feb 02, 2024 -

Greenway Kia East responded

We're glad to know your experience at Greenway Kia East was smooth and informative. Our team is always here to help! Thanks for the positive feedback, we appreciate it.

January 31, 2024

Friendly staff inside during wait in lobby No one at cashier window and once she arrived, no smile. More

by Judylyn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Hector, 1 unknown
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Feb 05, 2024 -

Greenway Kia East responded

While we're delighted to hear some members of our team offered a warm welcome, it's disappointing that others did not leave the same impression. We appreciate your honest feedback and will address it internally as we work to improve our customer service. If there are any additional details you can include, please don't hesitate to reach out. Thank you! Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 31, 2024

I always have a great experience when bringing my car in for service. I will not go anywhere else. More

by Shelldjsmom
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 31, 2024 -

Greenway Kia East responded

It's wonderful to know you continue to receive five-star service from the Greenway Kia East team! Thank you for being a loyal customer, it means the world.

January 31, 2024

The service center fit me in and repaired the car in 6 hours. Thank you More

by gdhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Carlos
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Feb 01, 2024 -

Greenway Kia East responded

Thank you for the review! We hope to see you back again at Greenway Kia East. Safe travels!

January 30, 2024

Scheduling was easy. Carlos was very helpful and service was prompt. Thanks for the service! More

by megkazea
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 30, 2024 -

Greenway Kia East responded

Thank you for reviewing Carlos and Greenway Kia East! We look forward to assisting you again down the road!

January 30, 2024

Matt is always great, professional and helpful towards us Greenway kia always helps us out and seems to be caring to our needs with the car More

by charline.ruiz2017
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 30, 2024 -

Greenway Kia East responded

Hey Charline - We're glad to know that Matt and our team at Greenway Kia East have been able to assist you effectively. We appreciate your feedback, thank you for choosing us!

January 30, 2024

Quick and efficient Every thing was done on time and everybody very friendly Very professional and polite More

by doniam
Recommend Dealer
Yes
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Jan 30, 2024 -

Greenway Kia East responded

Doniam, we're glad to know you found our team at Greenway Kia East friendly and professional. We always aim for efficiency! Thanks for the review!

January 30, 2024

On time and very prompt. Josh was very nice and courteous. Overall service was great! More

by PSALERNO1
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 30, 2024 -

Greenway Kia East responded

Thank you so much for the five-star review! We are happy to hear that Josh was on time and delivered top-notch service. -The Greenway Kia East Team

January 30, 2024

Matt quickly resolved an issue I was having with my door and even called to follow up and ensure that the issue was resolved More

by adgarlola
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 30, 2024 -

Greenway Kia East responded

Adgarlola, it's great to know that Matt was able to quickly resolve your door issue at Greenway Kia East. We always aim for top-notch service and we're glad he followed up with you too!

January 29, 2024

Great dealership, great environment and even better service. All employees greet you with a smile and are very welcoming. More

by TOMAS.IZAGUIRRE115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 29, 2024 -

Greenway Kia East responded

We're delighted to know you had a positive experience at Greenway Kia East! It's our goal to create an inviting atmosphere for all of our customers. Thanks for the review and we hope to see you again soon!

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