Orlando Kia East - Service Center

Joshua was instrumental in getting my first service and taking care of everything. Service was performed on time and the customer service department was great. taking care of everything. Service was performed on time and the customer service department was great. More

The service The service from the moment I arrived at the dealer was excellent, all the employees were very attentive, thank you very much for the excellent quality service you provided me. dealer was excellent, all the employees were very attentive, thank you very much for the excellent quality service you provided me. More

It was kind of lengthy and they had to order fuses so I have to come back. I haven't heard anything yet. Plus they said they would wash my car but didn't. have to come back. I haven't heard anything yet. Plus they said they would wash my car but didn't. More

I drop my car off for a simple oil change when I picked my car up. My A/C was making a very loud noise. I return my car back to Kia and they advise me that a sensor went out. However, the AC was working pe my car up. My A/C was making a very loud noise. I return my car back to Kia and they advise me that a sensor went out. However, the AC was working perfectly fine before I dropped my car off it always seems to be an issue, when I drop my car off for a service, it is inconvenient and inconsiderate for customers More

Poor communication. Not timely. No one answers the phones. Carlos' voicemail was full the entire time. Poor customer service Not timely. No one answers the phones. Carlos' voicemail was full the entire time. Poor customer service More

EXCELLENT staff. Samantha, Iris and Pedro Sotolongo are exceptional and professional!!! They listen to the desires of the consumer in a personal consideration for sat Samantha, Iris and Pedro Sotolongo are exceptional and professional!!! They listen to the desires of the consumer in a personal consideration for satisfaction in service and preference of ones liking. It is having a staff like this that makes one not only want to return but refer others to come and experience what Kia East offers. These individuals need to be recognized for the professional courteous kind sincere work that they provide for your dealership!! God bless you!!! More

I enjoy my experience at kia when Carlos is helping in service! Thank you Thank you for the work that you do. service! Thank you Thank you for the work that you do. More

Very Profesional and excellent services They should have as a courtesy refreshment for customer and more attention. as a courtesy refreshment for customer and more attention. More

Josh answered all of my questions and was not 'pushy' and explained what other services I could get. explained what other services I could get. More

Got in quick and completed process quickly I was satisfied with my experience a always satisfied with my experience a always More