Orlando Kia East - Service Center

The guy trying to sale me a car needs to listen to the customer. I told him how much I can afford but he kept trying to sell it more than I can afford. Then he said how about this price he told me I had t customer. I told him how much I can afford but he kept trying to sell it more than I can afford. Then he said how about this price he told me I had to sign the back of the paper and I said it wasn't happening.So I told him I'm done I'm leaving went to the bathroom come back out he said I got another deal and it was higher then what wise disguise . So I said OK I'm leaving now bye More

Fast helpful respectful and very courteous ! !! My car was there for only a short time !! My car was there for only a short time More

Very expensive and wanted to much money to fix a simple problem that could have easily been fixed. problem that could have easily been fixed. More

Great job! !! Service was excellent and un timely manner. I was able to communicate with Kia representative on his personal phone and kept me posted. !! Service was excellent and un timely manner. I was able to communicate with Kia representative on his personal phone and kept me posted. More

Salesperson and manager were excellent fair and answered all our questions. However, the finance director was a bit rude and was insisting we pay for items not on the sticker. all our questions. However, the finance director was a bit rude and was insisting we pay for items not on the sticker. More

Timely responses, catered to the customer, held firm to our deal despite changing circumstances. He did a great job. our deal despite changing circumstances. He did a great job. More

Came in to have service engine light and recalls done and after words had a few questions was sent parts desk and Richard help me with all my issues after words had a few questions was sent parts desk and Richard help me with all my issues More

I was told that my car would be finished in 2 hours by the service team. I was not called or notified of my vehicle's status. I called and was hung up on/waiting on hold for a few times on sunday; still n the service team. I was not called or notified of my vehicle's status. I called and was hung up on/waiting on hold for a few times on sunday; still no call or text about my car. I called once again on Monday morning (after having to take off of work due to not having a vehicle). They told me that the car was just finished and it is ready for pickup. I think they forgot to put in the system that my car was complete and made it seem like the car was completed AS SOON as I called. Also, some worker was sleeping at the desk when I came in at 11am on Saturday morning. Do better. More

I brought my car in for an oil change. Never received a call that my car was ready to be picked up. I called, no answer. I texted my advisor, no answer. I came to the dealership, my car wa Never received a call that my car was ready to be picked up. I called, no answer. I texted my advisor, no answer. I came to the dealership, my car was ready, the receptionist had to find my paperwork, get approval for my coupon from Josh (who was my advisor who never called). There was a car blocking my car. I had to find my car. I am done. This is my 4th Kia and 3rd we purchased from Greenway Kia. It will be our last. More

The process was streamlined and they helped me with exactly what I needed. The staff was also friendly. However, a full cost estimate for the suggested repairs was not fully provided and required addit exactly what I needed. The staff was also friendly. However, a full cost estimate for the suggested repairs was not fully provided and required additional inquires before I could leave. More