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Orlando Kia East - Service Center

Orlando, FL

4.1
1,148 Reviews

1,148 Reviews of Orlando Kia East - Service Center

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October 31, 2024

Mr. Joshua thanks for your help, you are the Best, thanks for understanding and listening all my doubts. More

by Vbyessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Greenway Kia East responded

We're delighted to hear that Joshua provided you with excellent service at Greenway Kia East. Thank you for sharing your experience, and we're here if you have any more questions in the future!

October 31, 2024

Service department was fast and courteous and kept me appraised of the work status. They were able to do the repair on time for me to meet another appointment. More

by KATHTYMCCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia East responded

Kathy, we're delighted to hear that our service department at Greenway Kia East was able to accommodate your schedule and provide courteous service. Thank you for sharing your experience!

October 30, 2024

I took my car for service and the very next week . I smelled my car burning open the hood no coolant, no oil and washer fluids. They was supposed to rotate tires and that wasn't done. They left my bat More

by LO.TY.275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 30, 2024

Very professional and for my first time getting my car worked on. I felt like I was important More

by constancefasano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Greenway Kia East responded

Thank you for trusting Greenway Kia East with your car! We're glad your first service went smoothly and hope to see you next time!

October 29, 2024

I felt like they talked down to me because I asked a question and the guy blew me off and shook his head. More

by amichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Oct 29, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

October 29, 2024

I felt with Fin as a service advisor and he was amazing. He accommodated me and was honest about what my car needed instead of trying to make the most money possible. The service was fast and Fin communicat More

by BECKIE425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Greenway Kia East responded

We're delighted to hear that Fin provided such an accommodating and honest service experience at Greenway Kia East! It's great to know he communicated effectively and made the process easy for you. We look forward to seeing you again for future services!

October 27, 2024

I used to go to Kia's service center for the expertise they offered on my vehicle and the additional services - comp car wash, shuttle service, etc. Those amenities are no longer offered and at this last More

by eatakacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

October 27, 2024

Awesome customer service and professionalism. Made my car buying experience so easy. Will be referring all my friends and family. More

by Deanna Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo-coell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Greenway Kia East responded

Deanna, we're delighted to hear that your car buying experience was smooth and enjoyable at Greenway Kia East! Thank you for the referrals and support.

October 27, 2024

Great service, kept me informedthe entire time and very courteous. I recommend getting car serviced here. More

by somer.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
Oct 28, 2024 -

Greenway Kia East responded

Thank you for recommending Greenway Kia East! We're glad to hear that our team provided great service and kept you informed throughout the process. We appreciate your support!

October 26, 2024

Great service. Timely response. Answered all my questions. Confortable waiting room. Keep my vehicle in good shape. More

by JOSEREINALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Greenway Kia East responded

Jose, we're delighted to hear you had a great experience with us at Greenway Kia East! Our team is always here to ensure your vehicle stays in top shape. Thanks for the kind words!

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