Orlando Kia East - Service Center

During was amazing! He was so helpful and communicative; Dustin made our whole process easy and we're looking forward to working with him in the future. He was so helpful and communicative; Dustin made our whole process easy and we're looking forward to working with him in the future. More

Horrible experience. They did not fix my car. It was in there for 21 days. Even the service advisor told me he doesn’t agree with giving me back the car but he’s being to They did not fix my car. It was in there for 21 days. Even the service advisor told me he doesn’t agree with giving me back the car but he’s being told to give it back to me even though it’s fixed. More

After further service this came to be with excellence and very great service with the help of Main Kia costumer service very great service with the help of Main Kia costumer service More

Cordial and efficient interaction with Ayoub and his team. Good amount of vehicles to choose from. team. Good amount of vehicles to choose from. More

Brought my 2018 kia soul in for its 80k mile service. Was told it would be over 1 thousand dollars. Turns out I needed a new engine. The dealership installed the engine and got it back to me a week later Was told it would be over 1 thousand dollars. Turns out I needed a new engine. The dealership installed the engine and got it back to me a week later. The way the car was returned to me took away all the nice things I was going to say about the experience. The rear seats were folded down and dirt was in the cargo area. The bracket holding the battery in place was missing. something is moving around in the hood every time you open it and bird droppings were on the windows. A quick car wash would have been nice. Service on the vehicle was great but the presentation was bad. More

I am having a very difficult time getting my car fixed. My warranty is about to expire and I can’t get an answer to how we are going to fix my car. My warranty is about to expire and I can’t get an answer to how we are going to fix my car. More

Was a pleasant and courteous greeting upon checking in. Matt checked me in quickly and Matt checked me in quickly and More

Financial Sales Manager does not follow with the promises. I won’t be Kia customer in the future. promises. I won’t be Kia customer in the future. More

Service tech needs a customer service training. He wasn't courteous and didn't provide expectations or updates on the progress of the service He wasn't courteous and didn't provide expectations or updates on the progress of the service More

The dealership failed to follow-up with my financing. The salesperson(Kevin) that harassed me into financing a vehicle (suggesting I allow my current vehicle to be repossessed) is avoiding me, along, wit The salesperson(Kevin) that harassed me into financing a vehicle (suggesting I allow my current vehicle to be repossessed) is avoiding me, along, with the finance manager. They aren’t assisting with me getting a tag in which the DMV stated it was on them to do. I am riding around on a expired tag because they are avoiding the concern. I work out of state so it’s hard to go into the location. I’ve called so many times and left voice messages but to no avail. I bought a vehicle from Kia of Deland and the process was much more pleasant. They followed up and kept their word unlike Kia East. I am very disappointed. More