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Orlando Kia East - Service Center

Orlando, FL

4.1
1,149 Reviews

1,149 Reviews of Orlando Kia East - Service Center

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August 09, 2024

They found the problem, fixed it, and made sure I was satisfied with everything. Shelby was great! More

by NZOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! Shelby will be delighted to receive your kudos. Have a lovely day!

August 09, 2024

Prompt efficient and knowledgeable service, exactly what you need from a dealership, thank you greenway Kia More

by pryam_leonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Greenway Kia East responded

Pryam, we're delighted to hear you had a great experience with Greenway Kia East! Thanks for the positive feedback!

August 09, 2024

They did good work. I do wish the high dealer pricing could be lower. I get at least 30 percent lower cost from other service centers. More

by darrylad60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Greenway Kia East responded

Thank you for your feedback! We're glad to hear you were satisfied with the work done at Greenway Kia East. We appreciate your input on pricing and will take it into consideration.

August 09, 2024

I love this dealership. They are always amazing. Gina goes above and beyond to satisfy the customer. More

by Guendoline Carrera.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

We are glad to hear that Gina has gone the extra mile for you. Thank you for being a valued client of Greenway Kia East!

August 09, 2024

Service techs ready to greet you and take vehicle for repairs or service. Dealership has comfortable clean seating area with fresh coffee available. More

by SYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our service techs and amenities met your expectations at Greenway Kia East. We appreciate the feedback and look forward to serving you again!

August 08, 2024

Iderson was a huge help during the entire process. His professional demeanor gave us security when purchasing this vehicle. More

by Angela Requena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iderson Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Greenway Kia East responded

Angela, we're delighted to hear that Iderson provided such excellent service at Greenway Kia East. Thanks for sharing your experience!

August 08, 2024

Excellent service and great lobby area and fast service did have to wait to long on my car and they keep me posted on my car service More

by RIVERA21491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Greenway Kia East responded

Thank you for the fantastic review! We're delighted to hear that our team at Greenway Kia East provided excellent service and kept you updated throughout. We appreciate your support!

August 08, 2024

Just moved to Orlando and this was my first experience with Greenway East Kia. Will NOT be going back to this dealership. Had to go back three times to get issue resolved and was not resolved completely. More

by Flawards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Flawards, I'm sorry to hear about your experience. We strive for complete satisfaction and it sounds like we fell short here. Please reach out so we can address this directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 08, 2024

I brought my car on for a recall. Sat for a little over two hours and then was told they did not have a part they needed or it wasn’t working. Had to come back a second day. The peopl More

by kcw1963
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for sharing your experience. We apologize for the inconvenience of having to return a second day due to the part issue, but we're glad our team was friendly and professional during your visit. If there's anything more we can do or if you have further concerns, please feel free to reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 08, 2024

My experience with service department was quite good. However, the was my third try after the computer issue. More

by verncutshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for your patience and understanding. We're glad to hear that the service department at Greenway Kia East provided a good experience despite the initial challenges with the computer issue. We appreciate your feedback!

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