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Orlando Kia East - Service Center

Orlando, FL

4.1
1,149 Reviews

1,149 Reviews of Orlando Kia East - Service Center

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August 12, 2024

Everything was good had no problems with the service part or department took care of my problems at a timely matter thank you More

by PACHOTGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

We're glad to hear that our service team at Greenway Kia East took care of everything promptly and efficiently. Thanks for the positive feedback!

August 12, 2024

Shelby was very kind, professional and helpful. The service took over 2 hours and seemed like forever. Thank goodness for the TV to relieve the boredom. More

by norma.knight1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Greenway Kia East responded

Thank you for your feedback! We're glad to hear Shelby provided excellent service at Greenway Kia East. We apologize for the wait time and appreciate your patience.

August 12, 2024

The people were friendly and got my car done when they said they would thank you More

by Yazette
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Greenway Kia East responded

Yazette, thank you for trusting Greenway Kia East with your business!

August 10, 2024

Buen service y gran atencion. Buen lugares para las espera y Buenos emplados. Se van los nuevo modelo hermoso y me gustan mas que su primo Hyundai More

by dennisdavila.dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
oludare Baloye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia East. Nos alegra saber que ha disfrutado del servicio y la atención, así como de nuestros nuevos modelos. Esperamos verle pronto otra vez, Dennis!

August 10, 2024

Excellent and timely service. Carlos was terrific! Will return! You should give Carlos a rsise More

by GROUCHO043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Thanks for the kind words for Carlos! We appreciate your support for the Greenway Kia East team.

August 10, 2024

It all started the day I took my car for a recall. On my way home, something under my car started scratching every time I went on top of those speed slowers on my street even though I was super slow e More

by catiuska63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

I'm sorry to hear about the issue with your car after the recall service. We understand how frustrating this must be and would like to make it right for you. Please reach out at your earliest convenience so we can address this promptly and professionally. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 10, 2024

You left loose one side of the plastic under the engine. Yesterday it finally collapsed More

by catiuska63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

We are sincerely sorry to hear about the oversight regarding the plastic on your engine. This is certainly not acceptable, and we apologize for any inconvenience caused. We will be sure to discuss this with our team to ensure this does not happen again. Please reach out to me directly so we can discuss this further and make this right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 10, 2024

Service was done promptly. For an antitheft device I believe it was installed. There was supposed to be window stickers, but they were never put on. More

by PWMARKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thanks for your feedback! We're glad to hear the service was prompt at Greenway Kia East. We'll look into the window stickers issue and make sure it's addressed.

August 10, 2024

Everyone here was extremely kinda and helpful! Joshua made sure my car and I were well taken care of. Thank you!! More

by adelapicard16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Adela, we're delighted to hear Joshua and the team at Greenway Kia East took great care of you! Thanks for sharing your experience with us.

August 10, 2024

Great service department: up front pricing posted on the wall, great snacks and cold bottled water in the waiting area, and Josh is awesome! More

by msyrrakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

msyrrakos, thanks for the shoutout! We're glad you enjoyed our service department and amenities at Greenway Kia East. We'll make sure Josh hears your praise too!

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