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Orlando Kia East - Service Center

Orlando, FL

4.1
1,149 Reviews

1,149 Reviews of Orlando Kia East - Service Center

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August 18, 2024

Finn consistently provides excellent customer service! Our service is timely and we’re kept informed. More

by Srcue10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for highlighting Finn's excellent customer service at Greenway Kia East! We're glad to hear your experience was timely and well-informed. We appreciate your feedback!

August 18, 2024

I arrived and was greeted right away for service, I went into the waiting room after checking in. Joshua was very professional, quoted me cost, used a half price coupon. He was great at customer service, li More

by CHERYL655parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Cheryl! We're glad Joshua provided excellent service and made your visit to Greenway Kia East a positive one. We appreciate your trust in us!

August 18, 2024

Came in for oil change was done in an hour. Great service Thanks for all you do. More

by DARLENEDK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Darlene, we appreciate your kind words here at Greenway Kia East. Thanks for choosing us for your service needs!

August 18, 2024

Very easy and fast service. I like how spacious everything is. I don’t like how salesmen come over to get you to buy another vehicle. Just let me sit and do my work while my car More

by VANESA.ELVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Vanesa! We're glad to hear that our service team at Greenway Kia East provided fast and knowledgeable assistance. We appreciate the feedback about the sales approach and will take it into consideration.

August 18, 2024

Fin was very helpful and kept me informed as to my vehicle's repair. He made sure I had a ride back home and everything was done timely. More

by Nrgyzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

We're glad to hear Fin provided excellent service and kept you well-informed during your visit at Greenway Kia East. Thanks for sharing your experience!

August 17, 2024

The service manager was great but when I dropped it off they were supposed to give me a rental car. 10 days later and they said that they are having issues getting one. I had to rent a car on my own and st More

by Mocabeescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia East responded

It's concerning to hear about the rental car issues you experienced. We strive for seamless service and apologize for any inconvenience caused by this delay. Please reach out so we can address this situation directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 17, 2024

Good fine ok okokokok ok ok ok ok ok thx u u u u u More

by YELLOWROSES116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East!

August 17, 2024

Lack of communication. Horrible Customer service. No desire to truly service and help. Had my vehicle for almost months and returned the car to me without being completed. More

by Ginery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia East responded

Ginery, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

August 17, 2024

Checked in efficiently. Completed repairs as stated. Would have enjoyed some seating outside. No food to buy during wait. More

by JEDARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad to hear that our team at Greenway Kia East efficiently handled your repairs. We'll take note of your suggestions regarding seating and food options. Safe travels!

August 17, 2024

Pedro was fantastic they did a great work getting the card I loved and working a great deal More

by Humberto lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Belharsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
oludare Baloye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

Thank you so much, Humberto! We appreciate your business here at Greenway Kia East and will make sure your kudos reach Pedro. Have a stellar day!

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