1,149 Reviews of Orlando Kia East - Service Center
Good service experience- from troubleshooting, ordering part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. More
It is very professional, meet time frame with appointment, no need to wait. Excellent customer service appointment, no need to wait. Excellent customer service More
Great communication. On time service. Washed my car. I would definitely use again. Good location. On time service. Washed my car. I would definitely use again. Good location. More
I spoke to Josh about my car gas tank issue and was told he would speak to the manager for me and give me a call back. He never called me so I gave Kia a call to speak with him but he was unavailable and I he would speak to the manager for me and give me a call back. He never called me so I gave Kia a call to speak with him but he was unavailable and I was transferred to Matt who told me Josh is here and he would tell him to give me a call back. I never received a call and no never ever made an effort to reach out. I’ve had this issue for months going back and forth with them. More
Went in for a recall part, wound up having to return twice after that due to someone breaking my key fob, and trying to pass it off as 'fine' even though it was scotch taped back together. Then they ord twice after that due to someone breaking my key fob, and trying to pass it off as 'fine' even though it was scotch taped back together. Then they ordered the wrong replacement fob. More
They did 2 recalls on my 2011 KIA Soul free of charge. It took around 1 week for the parts to come in (and they required a vehicle inspection before they would order the parts, so I had to make two trips It took around 1 week for the parts to come in (and they required a vehicle inspection before they would order the parts, so I had to make two trips to the dealership). More
Fast , friendly and welcoming. I always recommend Orlando Kia east . Been going since 2018. Great customer service. I always recommend Orlando Kia east . Been going since 2018. Great customer service. More
Turn around for fixing my vehicle was fast, Was updated frequently and staff was extremely friendly frequently and staff was extremely friendly More
It's is a very good place to relax and very clean confronted chairs guit confronted chairs guit More