Orlando Kia East - Service Center

My experience with the dealership was great! Making an appointment eas easy and all service personnel were knowledgeable and courteous! Would recommend this dealership to friends and family! Making an appointment eas easy and all service personnel were knowledgeable and courteous! Would recommend this dealership to friends and family! More

You guys are absolutely amazing, thank you for all that you do, Joshua < Service advisor > is amazing. Thanks for your help you do, Joshua < Service advisor > is amazing. Thanks for your help More

Salesman George very knowledgeable about car model and took his time explaining the options and features. Music in the showroom playing too loud, however. took his time explaining the options and features. Music in the showroom playing too loud, however. More

fin was very good and understanding of my issue with my car. no problems with him car. no problems with him More

Worst customer service experience. Cannot get a hold of anyone to answer a question. Service rep Joshua will not return calls or respond to texts and they’ve left me with no transporta Cannot get a hold of anyone to answer a question. Service rep Joshua will not return calls or respond to texts and they’ve left me with no transportation indefinitely. Steer clear of Greenway Kia in Colonial. (If anyone in management wishes to discuss this further with me: 787-538-2986) More

Shelby was amazing to work with. She is friendly, helpful, kind & knowledgeable about Kia issues! She went out of her way to assist me! She is friendly, helpful, kind & knowledgeable about Kia issues! She went out of her way to assist me! More

Needed a recall repair and I was short on time and they got me in an out. got me in an out. More

The service staff at facilite took great interest and care for my visit for a recall on my Kia Sportage 2013. care for my visit for a recall on my Kia Sportage 2013. More

This dealership is very well run Shelby was a great help. She valued my time, made everything quick and easy, sent me message updates regarding the service and they had my vehicle ready and waiting on help. She valued my time, made everything quick and easy, sent me message updates regarding the service and they had my vehicle ready and waiting on my requested pick-up day. Didn't have to worry. All my concerns were addressed in the expecting and all my service options were well explained. After I dropped my car off for service, I spent some time looking in the lot where I was greeted and helped by Yoannel. He was knowledgeable and very generous with his time, allowing us to tool around in whatever vehicles my wife and I were interested in. we felt no pressure to do anything more than look. Good kid. More

Nice people Quick All work completed while I waited Nice waiting area Closed caption on the TV would be good Nice waiting area Closed caption on the TV would be good More