Orlando Kia East - Service Center

Great customer service, clean, good selection of cars and good pricing. Would definitely recommend to friends and family good pricing. Would definitely recommend to friends and family More

Easy to make an appointment. Communication was not clear. Gave some information, but not complete, timely, details which ended up costing me money. Making my payment was easy. Communication was not clear. Gave some information, but not complete, timely, details which ended up costing me money. Making my payment was easy. Other departments seemed to not know who the managers were. More

1. Told me car was available to see and showed up and no idea where car was 2. Came again next day and couldn’t test drive because car was in repair shop 3. Was told it would be a cpo car and was not 4. idea where car was 2. Came again next day and couldn’t test drive because car was in repair shop 3. Was told it would be a cpo car and was not 4. Was told they would make it a cpo lite to close the deal after 2 hours of negotiation but they didn’t write it down. 5. Came to test drive the car a couple days later when it was ready and to close the deal and the car had oil leaks, coolant smell and a number of other issues. Fought me on repairs no the car and kept telling me it was as is and then agreed to fix the mechanical issues. 6. Showed up the next week to final test drive and close the deal and still a fresh oil leak was visible but was told the car was as is and it was not a cpo lite and they wouldn’t fix it. I said I’m not dropping $27k cash on a car with problems 7. The original promise of cpo lite was told would be the remainder of the vehicles manufacturer warranty even though he couldn’t provide any of the terms in writing and he didn’t get it approved by his manager as part of the deal so the manager kept saying the car was as is while I was under the impression it would have a warranty. 8. Offered me $14k for a trade in that dealerships are selling my car for $27k all day long. Not good business. Liam was great and bent over backwards every step of the way for the sale. Eric is a nice guy but made promises he couldn’t make about things he didn’t understand and then had no recollection of the terms of our deal a week later when the car was somewhat fixed and I inquired about why they went back on their word about it being cpo lite so the deal fell through. More

We enjoy our service manager working with us. He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better th He gets to know us and our vehicle and understands what works for us. The more this dealership can do to foster personal relationships, the better things will be. When they work against such, we will go elsewhere. More

Was greeted right away. Check in was a very easy process. Joshua answered some questions i had. Waiting area was pretty quiet as well. Other employees were friendly as well. Check in was a very easy process. Joshua answered some questions i had. Waiting area was pretty quiet as well. Other employees were friendly as well. More

Shelby was helpful. They fixed my car quickly. Seem to have more appointments than they used to have so that was nice They fixed my car quickly. Seem to have more appointments than they used to have so that was nice More

Josh was awesome, he was very professional, they were able to get the issue solved and my car is as good as new. able to get the issue solved and my car is as good as new. More

Thorough and personable. Second purchase at this dealership. Will likely return when it’s time for another vehicle Second purchase at this dealership. Will likely return when it’s time for another vehicle More

Everything was right on time. Fin was very responsive and got right back on emails Fin was very responsive and got right back on emails More

Shelby is great at her job. Very helpful and patient. Would recommend going to her in the future. Very helpful and patient. Would recommend going to her in the future. More