Orlando Kia East - Service Center

Friendly employees very prompt with helping customers Fin did a very good job I was happy with results to my car did a very good job I was happy with results to my car More

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definite satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definitely not satisfied with my purchase. More

3% for credit card usage is a xxxxty policy. Not to let your customers know and wait till we are at the register is xxxx-xxxxty thing to do. Not to let your customers know and wait till we are at the register is xxxx-xxxxty thing to do. More

It is good but called to schedule an oil change and was informed about a recall. When I arrived only to be told that they can only do the oil change since they don’t have the part to recall. Wasted a day informed about a recall. When I arrived only to be told that they can only do the oil change since they don’t have the part to recall. Wasted a day of my time and now have to take another day off when they get the part.,If I was told this before would have rescheduled since the oil was good for another 400 miles. More

I came in to check and see if I needed the work done I was told they would let me know check in a couple of minutes before 10am I never got any response until I went and asked how much longer it would tak was told they would let me know check in a couple of minutes before 10am I never got any response until I went and asked how much longer it would take and that was at 1:08pm they didn’t know if I had the money to pay or not it could have went better 😡 More

I always get 5 star service when I go to Greenway Kia East, everyone who helped me out are great ! East, everyone who helped me out are great ! More

Everyone in the service department was great, the advisors were quick and the service team took extra steps to make sure my issue was addressed and I know what the next steps were. advisors were quick and the service team took extra steps to make sure my issue was addressed and I know what the next steps were. More

I had a persistent problem with the sound system on my car, and the technicians were having a hard time tracking it down. My concern was taken seriously, and Shelby went out of her way to make sure that s car, and the technicians were having a hard time tracking it down. My concern was taken seriously, and Shelby went out of her way to make sure that she understood the problem and kept track of the progress on it and kept me informed. It was elevated to the Kia Tech Line, and while it took several visits, the problem was eventually resolved. More

The customer service is horrible They lied to my face I felt harassed when I took my vehicle on sat for recalls service too much I felt harassed when I took my vehicle on sat for recalls service too much More