Greenway Kia East

Susanna Ruppert is a great sales representative! This was my first time purchasing my own vehicle.She was very helpful and patient with me and answered all of my questions. I didn't feel pressured into anyth my first time purchasing my own vehicle.She was very helpful and patient with me and answered all of my questions. I didn't feel pressured into anything. I love my new car! I highly recommend to see her!! More

I got a car from Orlando Kia East salesman was great he did whatever he could to get me in a car and make sure I was happy. The issue was the sales manager named Sekula please be careful with this sneaky m did whatever he could to get me in a car and make sure I was happy. The issue was the sales manager named Sekula please be careful with this sneaky manager. So after I got the car they called me back the next day and told me my financing didnt go though, I understand things happen for a reason maybe it wasnt time to get a new car. The issue was when they where giving my car that I traded in and the way he told me about me getting denied, First he said I should pay my bills WOW really ok whatever just give me my car, guess what they cant find my keys, then guess what something was broking in my car that wasnt before also it have more miles than what I traded it in with and a lot more then you having to drive it across the street to park it know Im really upset excuse after excuse so I let him know that now I was getting frustrated and he truely came out and told me that he knows the feeling cause now I was frustration him. I was dumb founded did you really just tell me that WOW. I started to head out and my sales person was apologizing all the way to the car I told him I dont hold it against him he told me he knew what I was going though cause he has to deal with him everyday I told him I felt sorry for him and if he felt that abused he should report to the labor law courts. Like I said before everything was great till I met that manager, I would by a car from my salesman any day but if I walk in and that manager still there Im gone sorry, and please dont hold my sales person responsible for that dumb @55. he did everything he could to keep me happy wont say his name cause dont want him fired. Great job!!! I hope this doesnt happen to others. More

I'm very satisfied with the customer service at Orlando Kia East. Everyone was friendly to us. I left home with a brand new Sorento and I'm thankful for the help I received from Raymond Martinez. He helped Kia East. Everyone was friendly to us. I left home with a brand new Sorento and I'm thankful for the help I received from Raymond Martinez. He helped us through the whole way and although I was a skeptical about getting a good deal that all changed in the end. Now I have a comfortable vehicle for me & my family! I would definitely recommend this dealer and Ray! Thank you!! More

It was very good experiences. I finally bought new car for my wife. Service was great, seller had very high quality . My wife is happy and as a result - me to. for my wife. Service was great, seller had very high quality . My wife is happy and as a result - me to. More

Just wanted to give two thumbs up to both Raymond Martinez and Jean Paul Formby. I had an overall satisfying experience when buying my new Kia Rio at Orlando Kia East. Both Ray and Jean Paul where ve Martinez and Jean Paul Formby. I had an overall satisfying experience when buying my new Kia Rio at Orlando Kia East. Both Ray and Jean Paul where very on top of things when I inquired about purchasing a new fuel efficeint car. After serveral emails and phone calls I went over to take a look a a vehicle that fit all of my requirements. Eventhough I did not purchase that car I ended up with a much nicer car that had just become avilable. Overall I was pleased with the whole experience. Ray even called to tell me that I had left my sons sleeping bag in my trade in...he put it away for me until I was able to pick it up the following day. Thanks guys!!!! More

Ray goes out of his way to ensure his customer is comfortable in every way possible. Even if it means foregoing his breaks to eat lunch or dinner. He ensured I as the customer test drove and purchase comfortable in every way possible. Even if it means foregoing his breaks to eat lunch or dinner. He ensured I as the customer test drove and purchased exactly what I wanted, and would be happy with. As long of a process the documents can be, Carson tries his best to make the process as easy as possible. I appreciated his honesty and ensuring I purchased what would be best, based on my personal driving history. More

As soon as I entered the dealership, the salesman that was there was very inviting and offered us a great experience. He took us to Eric Flores who was the most informative, friendly and amiable sales per was there was very inviting and offered us a great experience. He took us to Eric Flores who was the most informative, friendly and amiable sales person. Great overall experience! More

I had been involved in an accident which totaled my car so it rushed me into purchasing a new car. I had heard several commercials for this dealership on the radio and so I drove from Polk County to the Ea so it rushed me into purchasing a new car. I had heard several commercials for this dealership on the radio and so I drove from Polk County to the East Orlando Kia Location. Upon entering the building I was met with a very friendly salesman named Alexander. I explained my situation and what myself and wife were looking for in a vehicle. We were in between rain showers and Alexander did show me several vehicles. We found a vehicle a 2012 Kia Optima and then it was discovered that I had some issues with my credit from a previous dealership. I thought all was lost at this time but one of the financial advisors came to my rescue. We filled out all the paperwork and the next day I faxed everthing they needed. I was contacted and told to come pick up my vehicle. They had worked through the credit issues and even though the interest rate was not favorable at this time I will be able to refinance at a later date. All of the individuals I worked with helped us get through this most difficult time in our lives. Out of all of the dealerships I have purchased vehicles from I can say these are the best, and honest employees I have ever dealt with. On pick up day Alexander even stayed way past his time to go home to make sure we had everything we needed. When ever I need another vehicle I will be heading back to this dealership. Thank you East Orlando Kia. More

Very good experience With Chris Cortes sold a car to my daughter, overall experience excellent. The gentlemen doing finance was very good went over all paperwork, explaining everything in detail. daughter, overall experience excellent. The gentlemen doing finance was very good went over all paperwork, explaining everything in detail. More

What a amazing experience, I've been in the market for some time now, but I drended the thought of going thought this painful process of purchasing a new car. But I can honestly say my time at Orlando Kia some time now, but I drended the thought of going thought this painful process of purchasing a new car. But I can honestly say my time at Orlando Kia East was totally stress free and I would like to thank Susanne Ruppert who made all this possible. From the moment I walked in Susanne made me feel at ease by answering my questions and more importantly showing me the car that I was looking for. I was quite impressed with her knowledge of the SX Optima, this car has so many bells and whisltes,and her time given to explain them to me was truely appreciated. I cannot explain how happy I am with my new Kia Optima, this car is truely the bomb. Thank you Orlando Kia East a great car at a good price. More