Greenway Kia East

Customer Satisfaction KP has proven to exceed beyond expected customer service satisfaction. I've had the pleasure to meet a genuine sales person who was willing to help fr KP has proven to exceed beyond expected customer service satisfaction. I've had the pleasure to meet a genuine sales person who was willing to help from the moment we came to East Orlando Kia. He has gone the "extra" mile, not only to give me what I was looking for, but to advise me to make the right decision and choice. At the end, my overal satisfaction is an A+ and highly recommend him. He defines the true meaning of salesman. Most importantly, the smoothest process was at the end. Sekula, thanks for the extra effort. To all who assisted me, it's one of the most positive experience to remember. More

Great experience Everything was great, our salesmen Giovanni was excellent he was able to walk us through all the process very pationally and professionally. Overall e Everything was great, our salesmen Giovanni was excellent he was able to walk us through all the process very pationally and professionally. Overall everything was great. More

Great Salesman!! My husband and I just wanted to check the value of a trade-in but by no means expected to trade in immediately. However as we were checking out a car My husband and I just wanted to check the value of a trade-in but by no means expected to trade in immediately. However as we were checking out a car of interest we turned around and Freddy was there offering his help. Freddy gave us all the details about the car and then we went inside to check for numbers. At one point we were about to change our minds, but Freddy did all the impossible to keep us there. He worked we us diligently and patiently until he got us to rethink our decision. Freddy was very kind and courteous and made us feel very comfortable. He really hustle to make this sale. We are very happy and satisfied with our choice of car, and thank you for that, and the extra mile you took to help us !!!Good luck and we hope you make lots of sales!! Doris and Peter Rodriguez More

awesome Great service, felt like family. We were greeted in a timely fashion, our sales associate way very nice and patient. All our questions were answered. Great service, felt like family. We were greeted in a timely fashion, our sales associate way very nice and patient. All our questions were answered. He went above and beyond expected service. More

Freddy is Great I just purchased a new Kia from Freddy Alvria. I have purchased many cars in my life and Freddy is by far the best salesman I have ever encountered. I just purchased a new Kia from Freddy Alvria. I have purchased many cars in my life and Freddy is by far the best salesman I have ever encountered. He answered every question we had he did his best to make us comfortable while we were there. I give him 5 stars. There was only one draw back to our entire experience. When my wife and I met with the gentleman for the Finance Department he was pushy, rude and inconsiderate. He did not want to take no for an answer on the extra warranty. My wife said no three times and he still tried to bring it up again. More

Easiest car shopping experience This was one of the easiest car shopping experiences. Our sales rep Kirpal was easy to work with, was not pushy and made us feel comfortable in every This was one of the easiest car shopping experiences. Our sales rep Kirpal was easy to work with, was not pushy and made us feel comfortable in every step of the process. Best of all we left with what we were looking for! Thanks Kirpal! More

Worst service ever! They only care about their commission. We went to buy a car almost 3months ago (August 2014), eager to sell car and when deal is done they do not care about your needs anymore. When we we We went to buy a car almost 3months ago (August 2014), eager to sell car and when deal is done they do not care about your needs anymore. When we were ready to leave, the car the navigation and radio system were not working, we had to leave the car for a couple of days so this can be fixed. When they fixed the issue and we were ready to take the car the check engine light went off and the car did not want to start because battery was bad. We were almost going daily to dealership to resolve all this issue; they made us wait over 2 hrs. almost all the time and they when had to come back again. Once again we had to leave the car so this can be fixed. We had to ask for a loaner several times; in one instance they gave me the car without signing any paperwork and another time they gave me a loaner which they had to pick up the same night because the car was already sold and because of their miss-communication issues they came home at around 10PM!!! We waited over a week to get the car and they wanted to give me the car with empty tank!. I had told the whole issue to sales manager Mr. Wayne who was helpful but promised to follow up and as of today he has not. I asked for big boss #, Mr. Luis Morejon and did not call so nobody will be fired. Today we try to turn on car and the battery is not working; mind you, when the car did not start at dealership, according to staff they put a brand new battery and 3 months later we had to jump car to start it. My husband took to dealer and they did not do nothing for him; they just wasted out time and using their usual words "we cannot do anything about it"! This people need to re-train on customer service skills; put customer needs first instead of their own. Mr. Kirpal Jimenez dared to call me and begged me to complete an excellent review; do you think I did? Of course not! He was the 1st one today to ignore my husband and did not even try to assist him. I now wonder if I will receive a call from someone at the dealership and I will not want to talk to any other than the general manager. Leslie Ann Rodriguez. 10/18/14 More

TOP SALEMAN I told Mr. Jimenez what kind of car and price range i was looking for. He pointed out car that he thought i may be interested in, he did not pressure I told Mr. Jimenez what kind of car and price range i was looking for. He pointed out car that he thought i may be interested in, he did not pressure me into buying, which i find is rare. five More

1st time buying Kia It was awesome. Car rode excellent. Melinda was great. I would recommend Melinda to my friends and family. I am very happy with my choice. It was awesome. Car rode excellent. Melinda was great. I would recommend Melinda to my friends and family. I am very happy with my choice. More

Great experience kirpal thank you for the great service, I love my car! I will definitely recommend your dealership to all my friends.I couldn't be happier with my car kirpal thank you for the great service, I love my car! I will definitely recommend your dealership to all my friends.I couldn't be happier with my car. Thank you. More