Greenway Kia East

Simon Dib Salesman Simon Dib was very attentive and knowledgable person very friendly, gave us a lot of choices and optionals on the car that we finally bought Salesman Simon Dib was very attentive and knowledgable person very friendly, gave us a lot of choices and optionals on the car that we finally bought would highly recommend this dealership and Simon as a good salesman to contact. More

Sales process I visited dealership today and Pedro Sotolongo and the sales managet Joseph Manassa were outstanding. Their service was phenomenal. My wife and I we I visited dealership today and Pedro Sotolongo and the sales managet Joseph Manassa were outstanding. Their service was phenomenal. My wife and I were thrilled with the deal that we got. I highly recommend this dealer and Pedro Sotolongo. More

Broken Promises The first few days of march my partner and I came into the dealership to purchase a vehicle. The sales manager, KP made promises while we were talking The first few days of march my partner and I came into the dealership to purchase a vehicle. The sales manager, KP made promises while we were talking that we could have a switch blade key and keyless entry installed after we purchased the car. We decided to go ahead with the purchase and sat with the finance manager Sekula who was very pleasant. Problems started when we got the vehicle home. We were under the impression that the vehicle we purchased was NEW. We quickly realized this wasn't the case. When they brought the car around we noticed a chip in the plastic door paneling which we were promised would be fixed by KP. When we got home and were looking around we found a full size beach umbrella in the back of the trunk which had clearly been used. Imagine our surprise when this was supposed to be a "NEW" car. About a week later we made an appointment to bring the car in and have the keyless entry and switch blade key installed as well as have some small things looked at. The service department then told us they couldn't install a switch blade key unless it came from the factory but they could do an "after market" keyless entry but had no record from the sales team that we were waiting on the keyless entry. We went back and spoke with the sales team who again promised it was no problem and they would take care of it. The next day after not hearing back from anyone after multiple phone calls we were finally able to get in contact with the sales manager who apologized for the mix up but they would only be able to do the after market keyless entry. On what should have been a brand new car?? The "free" three month Sirius radio subscription worked for 1 day and stopped. We were promised by the sales team it would be taken care of at least twice and it still doesn't work a month later. Still waiting on the service department to call us back to fix the chip in the door panel. Zero guest recovery on broken promises and STILL no follow up. SO disappointing. We will NEVER do business here again and encourage anyone else to take their business elsewhere. More

Happy customer Im really so happy with my experience , and I wanna thank Sam Hamdaoui for giving us a great experience , I recommend anyone in the market to get a ne Im really so happy with my experience , and I wanna thank Sam Hamdaoui for giving us a great experience , I recommend anyone in the market to get a new car from Sam hamdaoui Marta Gutierrez ----- More

Great service, hands down Xavier is super helpful, patient and knowledgable. Each time I stop in he greets me with a warm smile, a firm handshake and is very courteous. Emplo Xavier is super helpful, patient and knowledgable. Each time I stop in he greets me with a warm smile, a firm handshake and is very courteous. Employees like Xavier are a huge reason why I am a Kia customer. Keep up the great work Xavier. If I had come across this survey earlier I would have done it sooner. More

New Car My son and I recently went to this Kia dealership ( February 28th) we were searching for a new car for me. We had already visited another Kia to which My son and I recently went to this Kia dealership ( February 28th) we were searching for a new car for me. We had already visited another Kia to which we were totally ignored. By that I mean we walked around the parking lot, we enter the building and No-One approached us. We had seen the reviews on this Kia in East Colonial and decided to go to it. We were quickly greeted by a waving and big smile gentle men who introduce himself as Sam ( Issam). He was very welcoming and helpful. We explained we were just starting our search and had other dealerships to go to, but if we did not fine what we needed elsewhere we'd be back. He was neither offended nor pushy. He gave us his card and wish us well. We were back the next day, and met with Sam. This was my first new car and it was very overwhelming. However, he was extremely patient, courteous and listen to us as to what we were looking for in a car. We also met with Hicham Belaharsa, these young men made my son and I feel as our concerns where important to them and did everything possible to assist us. I highly recommend this KEA Dealership due to everyone we encounter were extremely kind and welcoming and both Sam and Hicham, two young men who are very competent in their job, helpful and demonstrate Great Customer Service Skills. Thank you, Daisy Lugo More

Exceptional Experience I have to say Mike Severino from Orlando Kia East treated me as one should be treated when buying a vehicle. He didn't pressure nor make me feel a sen I have to say Mike Severino from Orlando Kia East treated me as one should be treated when buying a vehicle. He didn't pressure nor make me feel a sense of urgency. He genuinely cares for his potential buyers and makes sure they buy a vehicle that fits their budget as well. I'm a single mother and I told him in the beginning exactly what I can afford and he made it happened. Thank you so much Mike Severino, you truly are the best and I will definitely make sure others know about you. Also, would like to make it known that the financial consultant was very professional and even after Kia was closed he made sure to complete my paperwork. Everyone at this dealership was great. Such an amazing experience. Thank you!! More

Terrible experience This ad is fake they are not looking to approve your credit I left the dealership went to another lot as was able to be approved on a brand new optima This ad is fake they are not looking to approve your credit I left the dealership went to another lot as was able to be approved on a brand new optima Never ever trust Orlando Kia Commercials It will be a waste of time and effort... More

Service department I took my car in for a rotation and alignment and the service guy wanted to charge $57 to take the wheel locks off the car. What a joke since they hav I took my car in for a rotation and alignment and the service guy wanted to charge $57 to take the wheel locks off the car. What a joke since they have the master set for kia locks. The funny thing is they lost the original lock but wanted me to pay for it!! The service advisor came up with some BS without looking at the car that they needed to be cut off and would take 1/2 hour of labor to get them off More