Greenway Kia East

False Advertising I looked at a vehicle online and went to the store to see it. The car was advertised as a Certified Pre Owned vehicle. When I arrived I was told it wa I looked at a vehicle online and went to the store to see it. The car was advertised as a Certified Pre Owned vehicle. When I arrived I was told it was not CPO and in fact they wouldn't even honor the factory warranty since it was not the original owner. I left the dealership and left a complaint on their website. I then got a phone call and was again told that they would not honor the warranty. The next day I got an e mail from the internet manager who said the car did have a CPO Warranty and they would honor it. When they sent me the pricing sheet for the car though they had raised the price of the vehicle. They still refused to honor the advertised price with the warranty. I would not waste your time with this dealership. More

New car purchase Howard was the first person I approached who didn't feel like a car salesman..He did a great job and went out of his way to make sure I got what i was Howard was the first person I approached who didn't feel like a car salesman..He did a great job and went out of his way to make sure I got what i was looking for.. More

Carl was great They got the price and the APR to what I wanted with minimal negotiation. The car was clean and the financing/paperwork did not take too long. They got the price and the APR to what I wanted with minimal negotiation. The car was clean and the financing/paperwork did not take too long. More

GREAT Experience My salesman Mohamed Mattar was excellent. He went to bat for me and got me the best deal that I could ever get. I thank him and really appreciated his My salesman Mohamed Mattar was excellent. He went to bat for me and got me the best deal that I could ever get. I thank him and really appreciated his services. More

Orlando Kia East Carl Mondesir was such a great salesman and became like a friend in helping find my pre owned Kia Optima. Was very patient and offered a few options Carl Mondesir was such a great salesman and became like a friend in helping find my pre owned Kia Optima. Was very patient and offered a few options in making my decision. I would most definitely continue to do business with Carl and Orlando Kia East...Thank you More

Closed a deal on 2 cars. Pedro was very helpful in putting together an offer which resulted in my purchase of 2 new vehicles. We have purchased vehicles from this dealship bef Pedro was very helpful in putting together an offer which resulted in my purchase of 2 new vehicles. We have purchased vehicles from this dealship before and Pedro continued the type of service that keeps me coming back to this dealership. My only complaint is that the music piped into the showroom floor was too loud and made conversations difficult. (The choice if music style was not to my liking either). Randy Whitney More

the best car buying experience ever It was by far the best car buying experience ever I will recommend you folks to my friends and family. If I ever need another vehicle I will return. It was by far the best car buying experience ever I will recommend you folks to my friends and family. If I ever need another vehicle I will return. More

Very unhappy & frustrated with whole demeaner very aggresive Unhappy frustrated upset could or would not help me too aggresive not cooperative would not work with me & my trade in. How can i explain it my worst Unhappy frustrated upset could or would not help me too aggresive not cooperative would not work with me & my trade in. How can i explain it my worst nightmare More

The worst! Wish I could rate a negative zero!! From lack of communication, organization, sense of urgency in getting their customers out the door, to customer s Wish I could rate a negative zero!! From lack of communication, organization, sense of urgency in getting their customers out the door, to customer service (or lack thereof). What a joke! With the exception of that guy Xavier, the rest of the staff need more training and/or perhaps unpaid time off until they can get it together. Your customers spend too much time and money there, to be treated as if we're another number. And will someone PLEASE make sure there's water, snacks etc.stocked? Always out! Geesh! More

Great Kp Jimenez helped me alot I recommend anyone to ask for Kirpal Jimenez when you go to Orlando kia east. He's a great guy he did his very best to help me find a car. I appreciat I recommend anyone to ask for Kirpal Jimenez when you go to Orlando kia east. He's a great guy he did his very best to help me find a car. I appreciate that a lot. More