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Greenway Kia East

Orlando, FL

4.1
2,276 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,276 reviews

September 02, 2023

Josh on the Service Department is The Best experience i ever had in a service department More

by Atanzosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Greenway Kia East responded

We are happy to hear that you had a positive experience with Josh! Thank you for choosing Greenway Kia East and for sharing your support. Drive safely!

September 02, 2023

Excelente atención y servicio. Toda las veces que he huido hacer servicio a mi camioneta ha sido excelente. More

by ESTIVEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia East! Nos alegra saber que siempre has tenido un servicio excelente cuando trabando con nosotros. Esperamos verle de nuevo pronto!

September 02, 2023

JT was an amazing help. He really gave good advice. I will buy my car really soon from him More

by j.irizarryvirola
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT
Sep 05, 2023 -

Greenway Kia East responded

We are thrilled to hear that JT provided excellent advice. He and the Greenway Kia East team look forward to helping you with your purchase whenever you are ready!

September 02, 2023

The dealer was very responsive to identifying the problem with my new Sorrento when there was a manufacturing defect in the transfer case. I don’t think this should have happened with a car this new but the More

by OGRAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 05, 2023 -

Greenway Kia East responded

We appreciate your understanding and patience with the unexpected issue on your new Sorrento. Our team at Greenway Kia East is always here to ensure any problems are resolved quickly and efficiently. Thanks for sharing this positive review!

September 02, 2023

Excelente servicio y atención por parte de Joshua. Me oriento en todo momento con el servicio de mi camioneta. More

by ESTIVEN45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Greenway Kia East responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que Joshua le brindó un excelente servicio en Greenway Kia East. Esperamos verle de nuevo pronto!

September 02, 2023

Great staff and very nice service dept! I have bought a few cars from here! Definitely I would recommend! More

by HOUGHTONPATRICK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Greenway Kia East responded

We're so glad to know you've had multiple positive experiences with our team at Greenway Kia East! Thanks for your recommendation, and we look forward to serving you again in the future.

September 01, 2023

It was a wonderful experience working with perdo and the staff. Thank you for everything More

by sphillysunrise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Greenway Kia East responded

Thank you for the review! We are so glad to hear that you had a successful experience working with Pedro and the Greenway Kia East team. Drive safely, and we hope to see you back!

September 01, 2023

I schedule the appointment last minute. The customer service was kind and helpful. I am so happy to have a wonderful team to help maintain my car! More

by luevjazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to accommodate your last-minute appointment and provide you with great service. We appreciate the kind words!

September 01, 2023

Friendly, helpful, great customer service. Knowledgeable of vehicle details, follow through initiatives. Easy process with the paperwork to included electronic. More

by clawson33133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 05, 2023 -

Greenway Kia East responded

We're glad to know you found our team at Greenway Kia East friendly and helpful, with a smooth paperwork process. Thanks for the positive feedback!

August 28, 2023

It's tough enough as an out of state buyer, but I was working with Pedro Sotolongo on a vehicle. Spent over a week with him between messages, emails and phone calls. We came to an agreed price, then the More

by xudon04
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Pedro Sotolongo
Aug 28, 2023 -

Greenway Kia East responded

I'm sorry to hear about your experience. We strive for clear and consistent communication, especially with our out-of-state customers, so it's disappointing to see we fell short in this instance. I'd like the opportunity to look into this further and help rectify any misunderstandings or issues that may have occurred during your purchase process. Please feel free to reach out at a time convenient for you. Thank you, Joseph Mnassa - General Manager - youssefmnassa@greenwayauto.com

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