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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,280 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,280 reviews

September 25, 2023

Poor communication skills. Very over priced. Does not fully inform customer of all charges. Does not provide documents requested in a timely manner. More

by laurenhoff11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina, Carlos
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Sep 25, 2023 -

Greenway Kia East responded

Lauren, I'm sorry to read about your experience. We aim for clear communication and fair pricing, so it's concerning that we didn't meet those expectations. In order to better understand how we can improve our service and ensure you receive the proper assistance moving forward, I ask that you contact me directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 23, 2023

Did a great job with fixing my car as well as top tier hospitality, excellent More

by Sandytola3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Greenway Kia East responded

We are thrilled that the Greenway Kia East team continues to deliver five-star service. See you next time!

September 23, 2023

Service teach was amazing and very helpful explaining all the information to me. Service was done in a timely manner as well. More

by OCTOPUS.KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Greenway Kia East responded

We're glad to know our service team at Greenway Kia East was able to assist you effectively and efficiently while providing top-notch, straightforward communication. Thanks for the positive feedback. We appreciate it!

September 23, 2023

Very pleased with with everyone I worked with, thank you 😊 would recommend to others See you in 6 months. More

by HELTONS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
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Sep 25, 2023 -

Greenway Kia East responded

We're delighted to know you had a positive experience with us at Greenway Kia East! Thank you for your recommendation and we look forward to assisting you again in 6 months. Safe travels until then!

September 22, 2023

Worked with the online sales person. Was pretty easy process. Would buy here again in the future. More

by bethanyhcoleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Haley
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Sep 22, 2023 -

Greenway Kia East responded

We are glad to hear that your online purchasing process was easy, Bethany! Thank you for choosing Greenway Kia East.

September 22, 2023

I have been there twice and both times I had a friendly greeting and quick check in of my car. The first time was just a computer recall upgrade so it didn’t take long. The second time required me to leave More

by DMC
Recommend Dealer
Yes
Employees Worked With
I only worked with the guy at the intake area. I think his name was Carlos. At first he wasn’t very friendly but he warmed up a bit later.
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Sep 24, 2023 -

Greenway Kia East responded

We appreciate your feedback and are glad to know that our team at Greenway Kia East was able to provide a friendly and efficient service. We apologize for any inconvenience regarding the communication about your car's status, we'll definitely work on improving this aspect. Thanks again for sharing your experience!

September 22, 2023

Oil change was super expensive and the response I got was oil change cost has gone up. I am not happy out a $130.45 oil change More

by BINTBASAWAAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew westberg
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Sep 25, 2023 -

Greenway Kia East responded

We strive to provide all of our customers with 5-star experiences, and it's hard to see your recent visit missed the mark. It is our aim to keep our pricing fair and reflective of the high-quality service we provide and I'm sorry if you were left feeling disappointed with the final cost. If you would like to discuss these concerns together, please consider giving me a call. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 21, 2023

Siempre salgo complacida cuando voy al mantenimiento de mi carro, pues me atienden con rapidez y profesionalismo. More

by Dayami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 22, 2023 -

Greenway Kia East responded

Dayami, nos alegra saber que tuvo una buena experiencia trabajando con el equipo Greenway Kia East. Esperamos volver a verle en el futuro!

September 19, 2023

The experience overall was great, was able to trade our car in and get the car we wanted for a great deal. More

by rosadobrnx7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oussama
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Sep 19, 2023 -

Greenway Kia East responded

We're glad to know you had a great experience trading in your car at Greenway Kia East! It's fantastic that we could help you get the deal and the vehicle you wanted. Thanks for sharing this with us!

September 19, 2023

I always go to Kia West but my experience with Kia East has been exceptional so I will continue to come here to Kia East to have my car serviced. STAFF is wonderful they explained clearly. More

by MSPCHS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Greenway Kia East responded

We're delighted to know that you had an exceptional experience with our team at Greenway Kia East. We aim for clear communication and top-notch service, so it's great to see we hit the mark! Looking forward to your next visit.

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