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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,280 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 2,280 reviews

September 28, 2023

Customer Service personal did a good job. Waiting time for car service was too long. More

by 15ALONDRAJ2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Greenway Kia East responded

While we're glad you enjoyed working with our team, we do apologize for any inconvenience caused by a longer wait time. Greenway Kia East aims to provide customers with an efficient and easy servicing process, so it's truly disappointing that we did not live up to that standard in your case. I'll be sure to touch base with our team regarding your feedback so as to improve our work moving forward. If you'd like to discuss this further or have any other concerns to share, please feel free to reach me using the address I've included below. We appreciate you trusting us with your business! Thank you, Ginam Carpio - Service Manager ginamcarpio@greenwayauto.com

September 28, 2023

Very friendly and fast service. They took great care of my car and fixed the issue I had. More

by tmoneil75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 29, 2023 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! We are glad your service visit went smoothly.

September 28, 2023

They were very helpful and easy to work with throughout the process. Thiago was amazing! More

by Melissa S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago
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Sep 29, 2023 -

Greenway Kia East responded

Melissa, thank you for reviewing Greenway Kia East! We will pass along your appreciation to Thiago. Safe travels!

September 28, 2023

Always welcomed when i come in and addressed immediately as I walk through the door . They always keep you updated on weight times, and straightforward with prices. Every worker is so polite. More

by WATCHCKY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Greenway Kia East responded

We're delighted to know you've had such positive experiences at Greenway Kia East! Our team strives to provide excellent service and clear communication so thanks for your kind words. We look forward to your next visit!

September 27, 2023

Thanks for attentions and corteus to me and the profesional care allways make me feel at home More

by GUILLERMOLINARES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sory I dont remember her name at triste moment
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Sep 27, 2023 -

Greenway Kia East responded

We are so glad to hear that you have felt at home here at Greenway Kia East. Thank you for trusting us with your loyal business!

September 27, 2023

GM did not make me feel very excited to purchase my car, just focused on the money and lacked customer service. My sale person was amazing! More

by Jna12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon
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Oct 09, 2023 -

Greenway Kia East responded

We're sorry to learn that your experience with our GM didn't meet expectations. However, it's great to know your salesperson provided excellent service at Greenway Kia East! We appreciate the feedback and hope you enjoy your new car!

September 26, 2023

Service was excellent. Responds all my questions and my issues. I’m travel 1 hour for visit my dealership. More

by Mayra I Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph advisor
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Sep 27, 2023 -

Greenway Kia East responded

We're so glad to know that you had an excellent experience at Greenway Kia East, even traveling one hour for your visit! We appreciate the positive feedback and look forward to assisting with any future needs. Safe travels!

September 26, 2023

The guy who help me with the appointment was really nice and help me with all my questions thanks a lot !!! More

by JESSICA.MELENDEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Greenway Kia East responded

Jessica, we're so glad to know that our team at Greenway Kia East was able to assist you and answer all your questions. Thanks for sharing this positive feedback!

September 26, 2023

They took it right in and did the required work. They also did a multi point inspection. After all was completed the service advisor gave me the information of what was done. More

by RICHROD856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Westberg
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Sep 27, 2023 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to provide you with the necessary service and information. Thanks for sharing your experience!

September 25, 2023

El servicio es muy bueno, recomendado atiende super super bien . Mi experiencia fue muy buena More

by jiss998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mnassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Greenway Kia East responded

Gracias por la reseña! Esperamos volver a verle en Greenway Kia East!

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