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Greenway Ford

Orlando, FL

3.0
1,184 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,184 Reviews of Greenway Ford

March 09, 2022

Greenway Ford was extremely helpful. They were very friendly and knowledgeable. Roby took control of the situation and got me in and out. Extremely fair and honest. Will recommend and us More

by michael.mottola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Olmeda
Mar 09, 2022 -

Greenway Ford responded

Mr. Mottola, thanks for the review of Greenway Ford! We're thrilled to see that Roby was friendly and knowledgeable! We appreciate it, and we'll see you down the line.

March 09, 2022

Excellent. Service advisor was exceptional. Definitely recommend. They were quick and efficient. Will be my dealer of choice More

by williamw126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Mar 09, 2022 -

williamw126 responded

Excellent. Service advisor was exceptional. Definitely recommend. They were quick and efficient. Will be my dealer of choice

Mar 09, 2022 -

Greenway Ford responded

Thanks for sharing this feedback! We appreciate your trust in us, and we are glad to have earned your business. --The Greenway Ford Team

March 04, 2022

Courteous, relaxed atmosphere, attentive professional staff customer oriented, excellent customer service extremely patient innovative salesman actually listens to the customer More

by Calvo.edward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Marvin Santos, Don Robin
Mar 04, 2022 -

Greenway Ford responded

Mr. Calvo, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

March 03, 2022

Everyone is great at Greenway,,,Ms Charidy especially and I recommend she get a BIG raise! More

by SHANELEWIS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Mar 03, 2022 -

Greenway Ford responded

Thank you for taking the time to share! Hearing that Charidy went the extra mile to assist with your vehicle made our day. Drive safely, and we hope to see you back again at Greenway Ford!

March 03, 2022

I received prompt and courteous service each time I have visited this service department. During my most recent visit Charidy Matos took my vehicle in, answered all of my questions and promptly notified me More

by DONALDEADY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charidy Matos, Frank Bitar
Mar 03, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Charidy and the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Service is Always easy and great! Terry Bennett is a rock star.best service in Orlando. More

by marty_phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bennett
Feb 25, 2022 -

Greenway Ford responded

Thank you for your five stars! We are delighted that you can depend on Terry for excellent service, every visit. All ous at Greenway Ford appreciate your repeat business and continued support!

February 19, 2022

Edlen was everything I hoped for in a salesman as I navigated, what could have been a stressful process…buying a new car. He is very knowledgeable and answered all my questions., of which there were ma More

by Magoose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edlen Colon
Feb 21, 2022 -

Greenway Ford responded

We are delighted to receive your great review! Thank you for choosing Greenway Ford and for sharing your positive experience. Enjoy your new car!

February 17, 2022

My daughter attends UCF, and home is 15 hour drive away. William at Greenway made things so simple and took away all the stress of having to deal with a sudden car repair. As a parent, it gave me peace of m More

by RobinK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cribb
Feb 18, 2022 -

Greenway Ford responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with William. We will be sure to pass on the kind words to him and the Greenway Ford team. Have a great day, and we are wishing your daughter many safe and happy miles down the road!

February 16, 2022

Would NEVER recommend this place to anyone. Absolutely appalled. They’re thieves, liars and scammers. I purchased a 2020 mustang less than a month later both my back tires are completely bald. More

by Legallylyndsey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Feb 17, 2022 -

Greenway Ford responded

It's disappointing to receive this negative feedback, as we expect all of our guests to be treated with the same high standard of customer service. Of great concern is how your salesperson interacted with you. That is completely unacceptable. I would most certainly like to get more information so that appropriate action can be taken on our end. I'm unable to locate your contact information based on the review. Would you please reach out to me at your convenience? Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

February 02, 2022

Excellent people especiallyRafael. Good choice of team. I’ll recommend friends at this location very friendly people. More

by apostolm1109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Neil , Rafael Caputis
Feb 02, 2022 -

Greenway Ford responded

Thank you for the great review! We appreciate your business and are happy to hear that Rafael delivered such a successful experience. Drive safely, and we hope to see you back again at Greenway Ford!

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