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Greenway Ford

Orlando, FL

3.0
1,184 Reviews
Call Dealership (321) 200-0608

9001 E Colonial Dr

Orlando, FL

32817

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1,184 Reviews of Greenway Ford

March 21, 2022

Always an amazing service my advisor was polite and explained the service the car will get and the time frame. As soon as the car was done she called me to pick up the vehicle. More

by montanez001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Garcia
Report | Print
Mar 22, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful and communicative service experience working with the Greenway Ford team. Drive safely, and we hope to earn your business again down the road!

March 19, 2022

My service advisor, Frank, is friendly and personable. He listens attentively & makes sure the job is done promptly. I mostly go to Ford for my service issues. More

by Richie_A17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
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Mar 19, 2022 -

Greenway Ford responded

Frank will be so pleased that his attentive and meticulous service is what keeps you loyal to Greenway Ford! We sincerely enjoy keeping our guest's vehicles in top shape, and we look forward to our next chance to do so for you!

Mar 23, 2022 -

Richie_A17 responded

Frank has been a good job for awhile. I also appreciate how seriously Greenway Ford takes its customer service. I wish pricing was more affordable. I am sure I'm not the only one that feels that way.

March 18, 2022

First time I used the service department. They did a great good. Couldn’t ask for better service. More

by tazandmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Report | Print
Mar 18, 2022 -

Greenway Ford responded

We're elated to hear that your first visit to our service department didn't disappoint! Thank you for the wonderful review - and we hope to see you back again for the next! - your friends at Greenway Ford

March 18, 2022

My salesman was great. The closing experience was smooth and efficient. The car has been a pleasure to drive. More

by Rich
Recommend Dealer
Yes
Employees Worked With
Nick Dondarski
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Mar 21, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Greenway Ford team. Drive safely in your new vehicle, and we hope to see you back again down the road!

March 16, 2022

They made positive improvements in the Service Dept. and the experience was a Pleasure. Charity is always Awesome.... More

by 1964ROUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Olmeda, Charidy Matos
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Mar 16, 2022 -

Greenway Ford responded

We're glad to see this feedback, and we appreciate the kind words about the Greenway Ford crew. See you again next time.

March 15, 2022

I called and they gave me an appointment for the next day. I arrived and it took very little time for the service. Very good service and special attention in Spanish. More

by wilmerurdaneta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Report | Print
Mar 15, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Greenway Ford team. We appreciate your support and hope to see you back again down the road!

March 14, 2022

Service department is the worst. No communication I went in for my AC came out with a new water pump and a weird noise in my engine also a broken driver seat plastic More

by Rodt0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Bennett
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March 13, 2022

Excellent service , professional and my experience is excellent. Thanks you and my car is perfect More

by RUBEN11GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Report | Print
Mar 13, 2022 -

Greenway Ford responded

Hi Mr. Garcia, thank you for the great review. We are glad that the team was professional and service-oriented. We appreciate your kind words here at Greenway Ford.

March 11, 2022

Bought a used 2020 Ford dually when I was leaving I looked at fuel guage,it was empty salesman said they gave him 10 bucks to put in. Couldn't believe it More

by skeefer
Recommend Dealer
No
Employees Worked With
David Nelson
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Mar 15, 2022 -

Greenway Ford responded

I'm so sorry to see the low rating. We are grateful for your business and expect more for our guests than this. Please call me at your earliest convenience so that I can make things right here. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

Mar 16, 2022 -

skeefer responded

Dealership called me and made things right, thanks

Mar 16, 2022 -

Greenway Ford responded

Thank you for speaking with our team and allowing us to address your concerns. Please don't hesitate to be in touch if there is anything we can do to assist you in the future.

March 10, 2022

They were accommodating to my desire to conduct business electronically along with delivery of vehicle. More

by Jem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edlen Colon
Report | Print
Mar 10, 2022 -

Greenway Ford responded

Accommodating is how we strive to be! Thank you for the excellent review and for doing business with the Greenway Ford team. We wish you safe travels ahead!

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