Greenway Ford

Sales guy was helpful. I was very disappointed with the finance department. I had financing set up through my personal credit union but instead of working with my credit un I was very disappointed with the finance department. I had financing set up through my personal credit union but instead of working with my credit union they shopped my credit to their own banks (several even though it wasn’t necessary) and even though I specifically told them several times not to go through their banks because I already had financing set. I ended up going with one of their banks because the terms they proposed happened to be decent and my credit getting pulled multiple times was already going to drop my score… I didn’t want my credit pulled again and take another hit. It would have been best for me if I was able to stick to my original plan and go with my credit union. I ended up getting hooked up with another credit union just for a car payment. I’m going to refinance with my credit union as soon as possible which shouldn’t be necessary. More

Courteous staff and clean waiting areas. Both times I have had my vehicle serviced and the same service was provided. Both times I have had my vehicle serviced and the same service was provided. More

I’ve always been completely satisfied with their professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford dealership 15 minutes from my house. More

Great to work with up front best car experience ever thank you Greenway if you are going to get a Car or Truck see Brad the best salesman thanks you Greenway thank you Greenway if you are going to get a Car or Truck see Brad the best salesman thanks you Greenway More

Israel helped me get a really great deal on my new ford edge, they were very accommodating to meet my financial needs edge, they were very accommodating to meet my financial needs More

Problem with salesman, tried to call manager but never returned three calls. I ended up buying a used car elsewhere and spent 36000. You are spoiled now with the economy but when you need people like me w returned three calls. I ended up buying a used car elsewhere and spent 36000. You are spoiled now with the economy but when you need people like me with good credit I will go elsewhere and tell everyone to avoid your dealership. More

Terrible customer service, my wife spoke with them several times throughout the day and even double checked availability and let them know we were coming before we left our house. We drove 2hours away several times throughout the day and even double checked availability and let them know we were coming before we left our house. We drove 2hours away on toll roads just to show up and see the vehicle being sold in front of us. When my wife spoke to the manger they said it’s first come first serve they don’t hold vehicles for anyone. So if you live more than a few miles away don’t waste your time with this classic slimy car dealership the vehicle you want maybe sold by the time you get there. More

Was given classic “bait and switch” about buying my truck outright! Went through KBB online to get offer to “sell my vehicle”, was contacted by Greenway Ford to bring in my truck to get my offer…spoke to Da outright! Went through KBB online to get offer to “sell my vehicle”, was contacted by Greenway Ford to bring in my truck to get my offer…spoke to Dalton and discussed “possible” trade for Bronco if available, but preferred to sell to get an EV. This was made VERY clear as this is not my first rodeo selling or purchasing a vehicle. (52 years old with over a dozen purchased autos in lifetime) was given a very reasonable offer and then told it included my rooftop tent, which I made, again, very clear was going on my wife’s Outback prior to appraisal. We left conversation at that for day as I still believed this was an outright purchase offer as that is what the dealer contacted me for, through the KBB website. Next day, someone else reached out from dealer in email to see what I wanted to do and I replied that I would need more than what was offered if the tent was to go. Shortly, Dalton replied stating that they can’t go to XXk for outright price sale. And the very next sentence he stated that the offer was for a trade only anyway and the sale offer would be less. Do dealerships of this size and scope actually still straight lie to people, I mean right to their face??? Absolutely NOTHING about this experience was honest or pleasurable. Anyone reading this knows exactly what I mean and have probably experienced something similar…come on Greenway…this is why car dealers are thought of as crooked as H! Word of mouth isn’t what it use to be, but Social Media is! Just be honest up front rather than false offers to get impressionable or desperate buyers in the door to take advantage of!!! What has happened to a fair offer, or fair wage for honest work? How much money do you have to squeeze out of people to be satisfied? You make some money to see a profit and the customer is treated fairly and honestly! 22 years in the Army, 22 months combat in Iraq and Afghanistan combined and this is the way some American car dealerships are still running??? I have now seen it all! Sad, just sad. More

Everyone was very professional and they honored a warranty issue with no problem. I would highly recommend their service department! warranty issue with no problem. I would highly recommend their service department! More