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Greenville Hyundai - Service Center

Greenville, TX

4.1
15 Reviews

15 Reviews of Greenville Hyundai - Service Center

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February 04, 2025

I made my first visit here after 2 years. I stopped using it then due to a very inefficient service department. This visit was excellent however. Very clear in explaining needed services a More

by davegnvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palato
January 21, 2025

Greenville Hyundai has always taken good care of my vehicle at every service visit. One nice thing about them is that they always wash your car after service. It has always been easy to schedule appo More

by jamesjjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Bueti, Craig Woodruff
Jan 23, 2025 -

Greenville Hyundai responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

Clean and friendly dealership with good amd timely communications. Very good at explaining service related issues and the details of the work performed. More

by Brian Delsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palato, Nicholas Bueti
Jan 23, 2025 -

Greenville Hyundai responded

Hi Brian, thank you so much for your positive comments about Greenville Hyundai! We look forward to your next visit! Take care!

January 14, 2025

Phillip in the service dept was great! ! Very nice and fast! Lewis Harrison and Ryan Spradlin were amazing when I bought the car in July! Cannot remember the name of my salesman but he was More

by malmorris86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service. Lewis Harrison and Ryan Spradlin sales
Jan 16, 2025 -

Greenville Hyundai responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 27, 2024

My experience in the service department was fantastic! ! Very appreciated of their attentiveness. Thank you Nick! More

by haileymn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 03, 2025 -

Greenville Hyundai responded

Your positive feedback means the world to us. Thank you for allowing us to exceed your expectations—our team is here for you anytime!

Jan 03, 2025 -

Greenville Hyundai responded

Your positive feedback means the world to us. Thank you for allowing us to exceed your expectations—our team is here for you anytime!

September 18, 2023

Service is horrible, drop car off at 7:30 and didnt get looked at all day, leaving for another day. Causes great hardship and missing work. More

by james
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
January 10, 2023

DO NOT GO TO THIS DEALERSHIP. They will cut your wires and say it’s rodent damage and make you spend money out of pocket. Worst experience ever the manager has no idea what’s goin More

by Claritza400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris parseall & Isaac
Jan 10, 2023 -

Claritza400 responded

DO NOT GO TO THIS DEALERSHIP. I'Ve had my Hyundai palisade for 2 years it's a 2021 I got it a soon as they came out I work from home so I rarely use it it has 25k miles I use it for grocery's the occasional dinner outing . I always get the yearly check up my oil changes twice a year for weather change hot and cold.I got recalls on it recently for a tow hitch and windshield wiper. I took it in Dec 26th and they tried charging me for a brake fluid flush I denied because my car isn't even 30k miles in. I turn my car on Sunday morning I have 4 diff lights turning on ABS, collision, anti lock and another one. I go to oreilys to get it checked , guy lets me know Internal nothings popping up car looks fine the brake fluid is still good not even at the half way mark it's not burnt or a diff color So Monday comes I take it to our buddy's shop down the road he checks it out doesnt find anything under the hood no leaks, no cuts nothing. He finds it weird and recommends us to go down the road to his buddy's same thing nothing found . We finally pull up Tuesday morning today drop my car off in the morning mind you we check my car thinking we're going crazy making sure nothings serious in our eyes nothing I get a text “Hey it’s Isaac with Greenville know that upon the initial visual inspection we found some rodent damage under the hood of the vehicle. I just wanted to let you know that we have not searched deeper so we do not know the extent of the damage as of yet. However, because it is rodent damage, it will not be anything covered under warranty" Convenient for them right. So I said send my some pictures as you can see he sent me the ones all in black tape still. I went down there to take a look myself clean cut wire and I'm furious at this point bc the cut wire is such an obvious thing he easily popped it out right infront of us hard to miss and said "yea this happens a lot in this area we see these all the time" so if you live in Greenville and have had rodent damage on your Hyundai car please please check it and do not let them think ur stupid. I spoke to the manager Chris Pearsall and he said himself "our cars need brake fluid flush at 60k miles and up « I went to the body shop our buddy has and he took a look at the wires and peeled the tape off to see whoever cut it the wires almost cut down the green wire as well. Smart rat only took 2 ... yea a rat named Isaac Went back talked to manager Chris again who told me we might have rats ahahah ... showed him the picture again and asked him if it looked like a rodent did that and his response was "that looks man made"

May 29, 2022

I purchased my 2005 Sonata from Greenville, TX dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had o More

by Bill Roberts... please ask me about my experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department staff
December 08, 2021

They never answer phones in finance and cancelled two different plans and they never send them in right away. It takes months to get anything done! I would never send anyone to this dealership. Love my c More

by Fed-up
Recommend Dealer
No
Employees Worked With
Finance department
February 27, 2020

Best service ever! While doing routine maintenance, they found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful More

by Luanne
Recommend Dealer
Yes
Employees Worked With
Garrett
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