3 Hyundai Dealers near 75402near 75402

Such friendly and polite people that work at this - Memepam57

Such friendly and polite people that work at this dealership. Very knowledgeable about what they are doing as well as getting your vehicle serviced and back to you promptly. There's a very comfortable waiting area also to help you feel at home. Thanks Hyundai of Greenville...

I had one of the most disappointing car-buying - sofian.ansarie

I had one of the most disappointing car-buying experiences at Clay Cooley Hyundai in Rockwall, Texas. During my initial visit, I had a very positive discussion with the salesperson and a manager. We agreed on pricing and lease terms, and I left feeling confident enough to schedule a follow-up appointment to finalize the deal. Before my appointment, I received a text from Charles informing me that the original salesperson had been called away for military duty and that he would be taking over. I specifically asked Charles if he was fully aware of the pricing and lease terms that had already been discussed. He assured me he was and promised a smooth transaction. I also made it very clear that I was driving one half hours to the dealership solely to complete this purchase. Charles assured me everything was in order. Unfortunately, that couldn’t have been further from the truth. After making the long drive, I was presented with a completely different pricing structure and the typical high-pressure, take-it-or-leave-it sales tactics that I thought we had already moved past. It felt like all the prior discussions meant nothing. Instead of honoring what had been discussed, I was met with an unprofessional attitude that wasted my time and effort. If the dealership had simply called me beforehand and honestly said the previously discussed deal was no longer possible, I would have appreciated the transparency and saved myself a three-hour round trip. Instead, I was brought in under false expectations. The positive online reviews are what convinced me to give this dealership a chance, but my experience was the exact opposite. This was my first visit to Clay Cooley Hyundai in Rockwall, and it will absolutely be my last. I cannot recommend this dealership to anyone looking for honesty, professionalism, or respect for a customer’s time. Unfortunately, typical aggressive sales pitch and twisting tactics takes precedence over professionalism ethics with such dealerships. I wish there was a negative star rating here which could select to express my ratings for Clay Cooley Hyundai of Rockwall, Texas.

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.