Greenville Hyundai

We needed an economical car for husband to drive to work. They kept changing the price of the car on us by tacking on these mandatory fees that we kept telling them we didn’t need or want. It was outrageous! They kept changing the price of the car on us by tacking on these mandatory fees that we kept telling them we didn’t need or want. It was outrageous! According to them, we needed a $1000 tire fee for nitrogen and six months warranty on tires - we kept refusing this service and when they’d come back with another car price number - half of it was folded over so as not to disclose how they shuffled the fees around . Another fee was $600 windshield protection- I have insurance for that with total replacement capped at $100 - but oh that was mandatory. There was another fee tacked on at the end as well. We were promised the vehicle next day and it took a week for us to get it. When it was delivered, the employee was terribly rude. Finally, we financed through another vendor (Wells Fargo) with sales tax included. They remitted the sales tax to the dealership and they kept some of it. They actually sent a partial payment to our county revenue office. Trying to get ahold of them is awful. They either do not answer the phone, transfer you to a voicemail that isn’t set up, or a voicemail that is full. They will not even take calls from the revenue office. However, if you press 1 for sales then they answer the phone. Funny how that works! DO NOT GO HERE. Buy your Huyudai somewhere else. More

Best service ever! While doing routine maintenance, they found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful and shows honest concern for the customer! Thank you Garrett! More

Sneaky and possibly criminal behavior I don't even know where to begin with this horrible dealership. We were sent an email quote of 20,475 and charged 26,000+. We didn't even find out unt I don't even know where to begin with this horrible dealership. We were sent an email quote of 20,475 and charged 26,000+. We didn't even find out until I looked at the financing information. Do your homework and AVOID THIS DEALERSHIP! To add insult to injury, getting anyone to call us back or get any documents has been next to impossible. Crooks at worst, sneaky at best. Avoid. More

wrost sales persons, liars and don't know how to deal with customers. Do go there. They will call you and make an appointment but they wont let you don't a test drive. with customers. Do go there. They will call you and make an appointment but they wont let you don't a test drive. More

Worst Experience Ever We tried to buy a Hyundai Palisade from them. They did have the car we wanted and in the colors we wanted. The Sales Rep Jake was excellent but that We tried to buy a Hyundai Palisade from them. They did have the car we wanted and in the colors we wanted. The Sales Rep Jake was excellent but that was where it ended. The finance person we worked with, Michael Hernandez, first claimed they did not offer the Hyundai direct financing, and that we had to take another offer. Then he insisted we take the extended warranty for $3250 or else he would add it to the price of the car. What is this all about? Needless to say, we did not do business with them, nor will we ever. I made the GM, Bryan Hall, aware of these practices, and he apologized. However, they had our second car key for the vehicle we were going to trade, and he said he would send them back to us. I have asked twice for our car key to be returned, It is now over 3 weeks, and we still do not have our car key. Consequently, we found the car we wanted at another dealer, got the Hyundai direct financing, and had an exceptional experience. More

Didn't walk out with it, but positive overall experience. Went in to look at a used car and worked with Makayla. She had the car ready and was quick to get me into it. Took it for a drive and had a nice conve Went in to look at a used car and worked with Makayla. She had the car ready and was quick to get me into it. Took it for a drive and had a nice conversation about the vehicle. She didn't know everything about it off the top of her head but was quick to find the answers to the questions I had - which is awesome. In the end the deal fell through, but if you're looking to buy a car in the Greenville area, Makayla is who I'd work with again. More

“Rehab fees” I went to look at a Ford Fusion for my daughter and decided to see if we could make a deal since it was already priced at the high end of blue book. I went to look at a Ford Fusion for my daughter and decided to see if we could make a deal since it was already priced at the high end of blue book. Got a pretty good idea of what I was looking forward to while listening to an older couple next to me trying to pay cash for a car and the price kept changing (not positive) because the didn’t want to finance anything. Initial deal sheet had an additional $1800 tacked on as “rehab fees” that are not included in the price. Two large red flags so made the decision to walk away and not waste time with the deal, explained my concerns to the salesperson and started to leave when the “sales manager” stepped in front of me at the door trying to force me back to the office to discuss the deal and listen to him about the fees. After a couple of rounds of explaining my stance and that there was no way that I would purchase from Greenville Hyundai, he huffed back into the manager station. Avoid this dealership at all costs! More

Awesome family of employees! Kiara was a super salesperson! A great dealership to buy a vehicle from with great people who take care of your needs and concerns. Thank you for your hospitality and great service A great dealership to buy a vehicle from with great people who take care of your needs and concerns. Thank you for your hospitality and great service! More

One of the Greatest Experiences Ever!!! From the moment I arrived and was greeted by my initial contact, Bryan Bauer, I was treated like visiting royalty. My sales professional, Kiara Campo From the moment I arrived and was greeted by my initial contact, Bryan Bauer, I was treated like visiting royalty. My sales professional, Kiara Campos, was very personable and polite, and answered all my questions. Chris Collyer, in financing, was simply amazing because he quickly and confidentially found the best possible financier just for me. I would highly recommend Greenville Hyundai, not only will they graciously find the perfect car for you, they will also give any one the best experience of your life finding that car too. Thank you very much for all of your effort Greenville Hyundai and for making my car dreams come true! More

Awesome Customer Service I was just looking to buy a SUV that would hold all of my Grandkids. Justin Miller was able to answer all my questions about the different suv’s that I was just looking to buy a SUV that would hold all of my Grandkids. Justin Miller was able to answer all my questions about the different suv’s that would meet my needs. He was very knowledgeable about the products that they had & I didn’t feel pressured to buy that day. I will be back to purchase my suv from him when I’m ready. More