Green's Toyota of Lexington

Glad I have a familiar face to see when I stop in and I had to the other day as my tire pressure light was one. Justin took care of me right away. had to the other day as my tire pressure light was one. Justin took care of me right away. More

Service Department reception when you walk in is very bad. The staff behind the counter do not greet you or even look at you, so you are left standing there waiting for someone to ask if they can help y bad. The staff behind the counter do not greet you or even look at you, so you are left standing there waiting for someone to ask if they can help you. Not a very good first impression. Suggest having a greeter who welcomes customers and directs them to the next available service representative who can help them get things started. I also had two discount coupons, one for a synthetic oil change, and one for a tire rotation which I wanted to use. I was told I could not use both discount coupons at the same time that I could only use the discount for one and would have to pay full price for the other service. This made no sense to me other than a way to get you to spend more money and allow Green’s to make more money. This is not what I call good customer service. Now to get the tire rotation I wanted I will have to make another service appointment to use the discount coupon. More

Really enjoyed working with Nic! He was very helpful and knowledgeable. Would recommend to all! He was very helpful and knowledgeable. Would recommend to all! More

When a service department laughs at you because you've wasted 1.5 days and 6 hours of driving and they cant fix your 2024 Tundra its an enlightening moment that all new vehicles bought in the future shall wasted 1.5 days and 6 hours of driving and they cant fix your 2024 Tundra its an enlightening moment that all new vehicles bought in the future shall not be bought at Greens Toyota. More

Matt is always in a good mood, so easy to get in for service when we schedule online. service when we schedule online. More

Excellent Customer service and purchasing experience! From doing a test drive to negotiating to buying to all the paperwork even to teaching all the new technology. From doing a test drive to negotiating to buying to all the paperwork even to teaching all the new technology. More

Jeff Wilson is the best! ! He is always ready and willing to help. He more than stepped up. ! He is always ready and willing to help. He more than stepped up. More

Jason was friendly and very efficient. I test drove a Corolla and purchased a Camry. The 2025 Camry is a really nice car, I love it. It handles well and is my first hybrid. Jason explained I test drove a Corolla and purchased a Camry. The 2025 Camry is a really nice car, I love it. It handles well and is my first hybrid. Jason explained hybrid care and the differences between the cars I was considering. I am looking forward to many years with this car. Thanks. More

Loved working with Collin as well as Glenn. Glenn was SUPER in his explanations from financing to how the vehicle worked. No pressure. Took his time with us as well. Loved our whole experience Glenn was SUPER in his explanations from financing to how the vehicle worked. No pressure. Took his time with us as well. Loved our whole experience working with Greens. Would definitely recommend. Thanks to Glenn as well as Bryan (after Collin had to leave us). Both were extremely helpful during the whole process. Thanks again! More

Justin went above and beyond to take care of my car! I search him out when I come in now for maintenance, and of course he is always busy, but he knows my car's history, he knows the company software; I search him out when I come in now for maintenance, and of course he is always busy, but he knows my car's history, he knows the company software; I could go on and on, but he IS a great asset to Green's and I appreciate his knowledge and kindness. More