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Green's Toyota of Lexington

Lexington, KY

4.9
1,994 Reviews

630 E. New Circle Rd.

Lexington, KY

40505

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1,994 Reviews of Green's Toyota of Lexington

July 19, 2024

Dwight and his team are excellent. I will never buy another car for any other dealership. I was in Lexington with two teenagers about 1 mile from Greens Dealership and I blew out bo More

by dathwaites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Couch, Vu Do
Jul 30, 2024 -

Green's Toyota of Lexington responded

Thank you so much for your amazing review of your experience here at Green's Toyota with Dwight and Vu!

July 18, 2024

Great communication and service! This was my 4th vehicle purchased from Green and I’ll be back for the next one. More

by DJEast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Vaughn, Tyler Faulkner
Jul 30, 2024 -

Green's Toyota of Lexington responded

Thank you for the wonderful review

July 11, 2024

Bob and all members of the service department with whom I had contact were fabulous. Shuttle (Dave) was also wonderful. Couldn't ask for a better group of individuals. Been servicing my vehicles at Green' More

by judy.salmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Dave
Jul 30, 2024 -

Green's Toyota of Lexington responded

Thank you for the wonderful review

July 11, 2024

Professional explains thoroughly. I especially appreciated the courtesy shuttle. The drive was great. I will use this service again More

by madgeetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept and shuttle
Jul 30, 2024 -

Green's Toyota of Lexington responded

Thank you for the wonderful review

June 24, 2024

Absolutely horrible customer service in the service department. Granted, the truck I was having routine maintenance completed on was purchased somewhere else and this was my first (and last) time at th More

by calledeldiablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff “Ollie” Oliver
Jul 01, 2024 -

Green's Toyota of Lexington responded

I am deeply sorry to hear about your recent experience with our service department. Your feedback is very concerning and certainly does not reflect the standards we strive to maintain at Green's Toyota of Lexington. I apologize for the lack of assistance and clear instructions you encountered. We aim to provide excellent customer service to everyone, regardless of where their vehicle was purchased, and it's clear we fell short in your case. I would appreciate the opportunity to learn more about your visit and address the issues you faced. Could you please reach out to me directly at 859-422-7316 or DCouch@ThinkGreens.com? Your feedback is invaluable, and I want to ensure that we correct these problems moving forward. Thank you for bringing this to our attention. Best regards, Dwight Couch Customer Experience Manager Green's Toyota of Lexington

June 12, 2024

I would recommend anyone to Greens Toyota of Lexington. A big thank you goes out to Conner and Jim for helping with the purchase of my Tundra! More

by Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greens Toyota
Jul 01, 2024 -

Green's Toyota of Lexington responded

Hi Austin, Thank you for the fantastic review and for recommending Green's Toyota of Lexington! We're delighted to hear that Conner and Jim provided you with excellent service during your Tundra purchase. Your satisfaction is our top priority, and it's wonderful to know that you had such a positive experience. Enjoy your new Tundra, and please don't hesitate to reach out if you need any further assistance. We're here to help! Best regards, Dwight Couch Customer Experience Manager Green's Toyota of Lexington

May 31, 2024

Jamie Overpack was very attentive to my needs. I couldn't have asked for faster, more courteous service. More

by Fredward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Overpack
Jun 03, 2024 -

Green's Toyota of Lexington responded

Thank you for choosing to Think Greens!

May 29, 2024

Green's Toyota has an efficient and polite service department. They are a well-oiled machine! More

by Andrew L
Recommend Dealer
Yes
Employees Worked With
Dwight Couch
May 30, 2024 -

Green's Toyota of Lexington responded

Thank you for the wonderful review! We appreciate you and thank you for choosing to think Greens

May 21, 2024

Second time I've bought a new Tacoma from Green's - won't be the last. Fast, Friendly and knowledgeable - no pressure at all. More

by apayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Matson
May 30, 2024 -

Green's Toyota of Lexington responded

Thank you for choosing to Think Green's and leave us this review of your time here with Brad and the rest of the team!

May 17, 2024

I was waited on in a timely manner. My customer service rep, Ruel explained the services I would be receivng and gave me an approximate time for completion. My vehicle was complete with More

by webb19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruel
May 20, 2024 -

Green's Toyota of Lexington responded

Thank you for choosing to Think Greens!

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