Green's Toyota of Lexington
Lexington, KY
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1,994 Reviews of Green's Toyota of Lexington
Dwight and his team are excellent. I will never buy another car for any other dealership. I was in Lexington with two teenagers about 1 mile from Greens Dealership and I blew out bo I will never buy another car for any other dealership. I was in Lexington with two teenagers about 1 mile from Greens Dealership and I blew out both passenger side tires. I made a call and 1.5 hours later I was all set. More
Bob and all members of the service department with whom I had contact were fabulous. Shuttle (Dave) was also wonderful. Couldn't ask for a better group of individuals. Been servicing my vehicles at Green' had contact were fabulous. Shuttle (Dave) was also wonderful. Couldn't ask for a better group of individuals. Been servicing my vehicles at Green's for many, many years. Wouldn't think of changing. More
Professional explains thoroughly. I especially appreciated the courtesy shuttle. The drive was great. I will use this service again I especially appreciated the courtesy shuttle. The drive was great. I will use this service again More
Absolutely horrible customer service in the service department. Granted, the truck I was having routine maintenance completed on was purchased somewhere else and this was my first (and last) time at th department. Granted, the truck I was having routine maintenance completed on was purchased somewhere else and this was my first (and last) time at this cut-rate service center, but there is no instruction on how to get your vehicle to the right set of doors, no one offers to assist (they're too busy talking with their bubbas), and when you ask for help, they completely ignore you. I will never return, so it is a moot point, but I will also never recommend this place to anyone or allow a family member to have their vehicle serviced here. Complete contempt for the customer. More
I was waited on in a timely manner. My customer service rep, Ruel explained the services I would be receivng and gave me an approximate time for completion. My vehicle was complete with My customer service rep, Ruel explained the services I would be receivng and gave me an approximate time for completion. My vehicle was complete within 5 minutes of time he told me. He also reviewed my warranty and the extended warranty we had purchase. He was very polite when he responded to my questions. He also gave me a token to receive a free drink from snack bar. Checkout went just as smoothly. I will return to Green's Toyota for my service,uel More