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Green Toyota

Springfield, IL

4.5
423 Reviews

3901 Wabash Ave

Springfield, IL

62711

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423 Reviews of Green Toyota

January 21, 2025

For the cost of repairs and service at a dealership, I expect good service and communication. To my knowledge, the repair was done adequately, but the communication was poor. I told the person I was wor More

by Toyota Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
January 17, 2025

As usual Green Toyota went above and beyond in my time of need, thank you Mylas !!!! More

by rmse1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 09, 2025

They refuse to refund the VSC as required by law. I gave them all documents outlined in the contract. They ignored me in person, on the phone, via email. They finally gave me a company that processes More

by ceciltaylor04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kirk
January 08, 2025

Julia was terrific helping me. My problem is the technician says I have. minor oil leak so why didn’t he fix it. so now i’m driving around not knowing how serious it is More

by mardoug22
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Julia Sexton and. tech. Julia is wonderful to work with
December 31, 2024

I want to thank Angel, Justin and I believe his name was Patrick in helping us get what we wanted. They worked really hard and fast. If your looking for your next vehicle this place and these guys should be More

by Tlynn6605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Angel, Patrick
December 25, 2024

Got my oil change and tire rotation service promptly scheduled ans performed. Was completed ahead of promised delivery time. More

by icolts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
December 14, 2024

Kelly listened and passed on my concerns to the tech. texted me with a recommended repair and minimum repair. My Grand daughter could only afford the minimum, but she knows what will need to be done in th More

by rwalbs56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
December 03, 2024

Service representative was very helpful. Was polite, communicated the information I needed to make informed decision. More

by Toyota service review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bruegel/771*W*
December 01, 2024

They said that the volume nob which broke off my 2024 Tundra wasn’t covered under warranty. I called the dealership where I bought the truck and they told me it was covered, as well as Toyota had issued More

by Deter75
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
November 24, 2024

Ethan, my car salesman was very hard working. I appreciated his sincerity. And follow up as w I went through the process of buying a new car. More

by Maryochmanahmed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan- sales person and Ron from finance.
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