Green Toyota
Springfield, IL
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466 Reviews of Green Toyota
Jordan was very nice and helped me get exactly what i wanted plus more I wil definitely come back to him for my future needs and will definitely send any of my friends looking to get something new his wa wanted plus more I wil definitely come back to him for my future needs and will definitely send any of my friends looking to get something new his way More
The sales and finance experiences were quick and thorough. Ariona and Calvin were great to work with. The car we ordered arrived two months earlier than expected. thorough. Ariona and Calvin were great to work with. The car we ordered arrived two months earlier than expected. More
I was very impressed and pleased with the Green Toyota service department. We were from out of town and incurred some damage from road work & construction. The service advisor ordered the required parts. service department. We were from out of town and incurred some damage from road work & construction. The service advisor ordered the required parts. The service technician installed and repaired our vehicle in a very professional and timely manner. We are highly appreciative of the great service Dept for getting us back on the road so soon after performing some major repairs on our Avalon. Thank you Green Toyota! More
I was treated very poorly at my recent service appointment. The person who was to check me in basically blew me off. My car sat in the lot with the car fob on the dash until I went there wonderi appointment. The person who was to check me in basically blew me off. My car sat in the lot with the car fob on the dash until I went there wondering why I had not been called or texted. My appointment was at 9:30. I was to get a tire rotation, oil change and I had a tire sensor light on. When I decided to go into the garage after calling them around 11:30 and then around 2:00 with no updates… I found out the car was still sitting where I left it. Fob on dash. Where they put it. Car unlocked all day and not serviced. And the guy who was to do my paperwork was no where around! His desk area was full of papers of other customers as well. The man who was there was very nice and started helping. Looking for my key. I told him it was on the dash of my car. And the car had not been moved! The person who was to check me in blew me off. The technicians did not know I was there! More
I drove 85 miles with my wife for the first oil change on our Toyota Crown Signia. I was told it would take between an hour to an hour and a half. My wife is a diabetic so we have to make sure about what and our Toyota Crown Signia. I was told it would take between an hour to an hour and a half. My wife is a diabetic so we have to make sure about what and when she eats. We waited in the VW showroom for almost 3 hours. I think if I hadn’t complained to the manager we would still be waiting there. I understand the construction causes delays, but even then 3 hours is too long for a scheduled service. This has been my first complaint with your dealership in over 8 years. I’ve always been satisfied with sales and service before. Hopefully this was a one-time fluke and won’t happen again. More
I didn’t like that I was expected to leave the keys on the dashboard of my brand new 40k car. The dealership is under construction and it is a very chaotic and dusty environment. The cars were parked 3 de the dashboard of my brand new 40k car. The dealership is under construction and it is a very chaotic and dusty environment. The cars were parked 3 deep around the garage. Any passerby could come by and jump in, press the button and drive off with my car. When I brought the keys in with me the service manager rolled his eyes at me! So unprofessional! I worked very hard to pay for my car, I’m not leaving it unattended outside for 2 hours while it waits to get an oil change. More

