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Green Ford Inc.
Greensboro, NC
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,441 Reviews of Green Ford Inc.
November 04, 2021
Clearly stated, when I made the appointment that there was an issue with the doors not locking and that there were other recalls on the vehicle to look into. I accepted the date of the appointment and th was an issue with the doors not locking and that there were other recalls on the vehicle to look into. I accepted the date of the appointment and the approximate time of 2 hours for the repair. Arrived on time at 10:00 a.m. and re-iterated the issue about the doors not locking. Asked for the customer lounge and proceed there. During my time, there a number of customer representatives walking around looking for customers to inform them that their vehicle was ready. At 3:20 pm. I approached the desk and asked about my vehicle. It turns out that the vehicle had been ready two hours prior and I had been informed by text and not afforded the courtesy that others customers were clearly receiving. To add insult to the injury the repair did not include the original complain instead I was informed that such a repair would take two days. I would like to inform you that should this defect cause any injury to the occupants of the vehicle or vehicles within range I will hold your company and the customer service representative legally liable. More
by godarg
Employees Worked With
Asley Name from text
Verified CustomerNovember 03, 2021
Customer Service was terrible, never returned our calls, had our work truck for two weeks before checking it out and gave an outrageous price for repairs. had our work truck for two weeks before checking it out and gave an outrageous price for repairs. More
by CHANDA0
Employees Worked With
Ashley Isley
October 31, 2021
Excellent service and attention to detail. Nicole really strives to provide as much help as needed and goes above and beyond the purpose of your visit strives to provide as much help as needed and goes above and beyond the purpose of your visit More
by Josue
Employees Worked With
Nicole
October 31, 2021
Arrived early, but the service manager was ready to move my car almost immediately into the service area. The waiting area was quiet and pleasant with beverages as desired. Repair was made in less than the my car almost immediately into the service area. The waiting area was quiet and pleasant with beverages as desired. Repair was made in less than the time quoted me. More
by Wbnealy
Employees Worked With
Tim
October 30, 2021
The service was very quick. I had two vehicles serviced back to back and both were completed when i arrived to pick them up. The front desk rep was friendly and helpfull. back to back and both were completed when i arrived to pick them up. The front desk rep was friendly and helpfull. More
by BARONICA1
Employees Worked With
Forgot his name
October 28, 2021
The service writer explained how the repairs to my car were going to move forward. Once they finished with diagnostic he called with the repair estimate and we moved forward with repair. were going to move forward. Once they finished with diagnostic he called with the repair estimate and we moved forward with repair. More
by Dgiffin65
Employees Worked With
Lincoln service advisor
October 27, 2021
Very friendly staff. From the moment we walked in to the time we left. Salesman was very knowledgeable about the vehicle. Made the entire visit enjoyable. time we left. Salesman was very knowledgeable about the vehicle. Made the entire visit enjoyable. More
by george.mayes
Employees Worked With
Mike
