Green Ford Inc.

Antiquated Sales Tactics - Rude, Interruptive Sales Person When I decided on the car I wanted, the salesman left to get me the "best" price. This was after I had given him my keys to evaluate my trade-in. He c When I decided on the car I wanted, the salesman left to get me the "best" price. This was after I had given him my keys to evaluate my trade-in. He came back with a folded piece of paper and drew a circle on it and asked for me to put in what I think I should get for my vehicle. Mistake number one. I should have sent him back to get me a price for the car I was interested in buying. So, initially, our haggle was over the trade-in value of my vehicle. I sent him back for a price on the new vehicle. He came back with nothing concrete, just "choices" I could make regarding financing. No price for the vehicle. My son, who was helpful during the negotiating was trying to get to a number. The salesman interrupted him not 1, not 2, but 3 times. This salesman was teaching a new sales associate and was showing the poorest example of a sales negotiation I have ever witnessed. I've had at least 10 new vehicles, so I know the routine. At this point, we asked for the keys to my vehicle and tried to leave. The salesman tried to get us to sit down again. "Just bring me my keys." Finally, the trainee associate got up to get our keys. Meanwhile, the sales manager, who we learned "owned" the dealership, finally realized a sale was going down the tubes, came out of his locked office. Too little, too late. It was by far the rudest, most incoherent, disrespectful car buying experience I've ever had. I would not recommend Green Ford because they insist on playing games. Advice to all. Don't talk trade-in until you're firmly locked into a price for the vehicle. Don't talk about financing until you're firmly locked into a price for the vehicle. Get it in writing with the sales manager's signature. More importantly, don't buy from Green Ford. More

Check engine light on 2012 F-250 Check engine light came on as I was driving to work. I stopped by Green Ford to have it checked out. I got right in. The diesel mechanic actually gree Check engine light came on as I was driving to work. I stopped by Green Ford to have it checked out. I got right in. The diesel mechanic actually greeted me and asked how the truck was running. Within a couple hours the issue had been diagnosed and repaired and I was on my way. Excellent care and service. More

30,000 mile checkup was performed professionally and quick Went there for a 30,000 mile checkup and left with a smile. Everything was done professionally and quickly. Car was returned washed on the outside. Went there for a 30,000 mile checkup and left with a smile. Everything was done professionally and quickly. Car was returned washed on the outside. However it would have scored more points if the car had been cleaned on the inside. Glad to know Kenny G. Is back. Hr is a great asset to Green Lincoln. More

Scheduled Service Scheduled appointment for service. Oil change, tire rotation and systems check all completed within promised time. Very satisfied with all service per Scheduled appointment for service. Oil change, tire rotation and systems check all completed within promised time. Very satisfied with all service performed by Green Ford on both of my vehicles. More

Outstanding work Took the time to take my concerns seriously and do you needed repairs to my vehicle. Thankful for the service manager Mark and all the assistance you Took the time to take my concerns seriously and do you needed repairs to my vehicle. Thankful for the service manager Mark and all the assistance you provided. Will have to return for future repairs and look forward to the interaction More

Great job on bumper replacements The body shop did an excellent job. Had all paper work ready when we drove in. They had the car ready the next afternoon and on time. They even cleane The body shop did an excellent job. Had all paper work ready when we drove in. They had the car ready the next afternoon and on time. They even cleaned the car for us. Mr Darr was very friendly and quick. He answered all our questions. It gives us confidence when we receive professional service The body shop was clean and orderly. More

Excellent Service Great experience. Green Lincoln had a lot to live up to regarding "the feel of" the former Lincoln dealer in Greensboro. I think they've done it!! Great experience. Green Lincoln had a lot to live up to regarding "the feel of" the former Lincoln dealer in Greensboro. I think they've done it!! More

The reason I drive a Lincoln is the service department. My MKX is a wonderful vehicle, but it is a vehicle. And like all vehicles it must be serviced. The service department at Green Lincoln has always trea My MKX is a wonderful vehicle, but it is a vehicle. And like all vehicles it must be serviced. The service department at Green Lincoln has always treated me and my vehicle like we were a part of the family. The advice and service that I've received there has always been the best. More

WONDERFUL STAFF VERY PROFESSIONAL AND CORDIAL .....PROVIDED A COMFORTABLE AREA WITH FRESH COFFEE AND TV WHILE MY OIL WAS BEING CHANGED - ENTIRE FACILITY EXTREME STAFF VERY PROFESSIONAL AND CORDIAL .....PROVIDED A COMFORTABLE AREA WITH FRESH COFFEE AND TV WHILE MY OIL WAS BEING CHANGED - ENTIRE FACILITY EXTREMELY CLEAN ... SHORT WAITING TIME ....... CAR RETURNED WASHED ... SO CLEAN ON INSIDE AND OUTSIDE ! THANK YOU ! YOU ARE WONDERFUL !!! More

Fast & Friendly Service No issues what so ever. Drove in, waited a reasonable amount of time, paid. Staff was friendly and accommodating. Been visiting this service departmen No issues what so ever. Drove in, waited a reasonable amount of time, paid. Staff was friendly and accommodating. Been visiting this service department for years, never had a problem. Will continue to use them. More