
Green Ford Inc.
Greensboro, NC
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3,441 Reviews of Green Ford Inc.
The people was friendly, but it was a little confusing when three or four people helping you , and everyone was not on the same page . We would be talking to one about our concerns and it wouldn’t care ov when three or four people helping you , and everyone was not on the same page . We would be talking to one about our concerns and it wouldn’t care over to the other person. Then at the end of the deal we had to remind them on what each person ok to fix to be at our satisfaction. And when you talk to someone about it they wanted to go ask that person to confirm what you where saying . It made me feel uncomfortable, it was all some like they didn’t believe what you where saying. More
Outstanding Customer Services, they explained me in details all the Ford Benefits as a brand and all the fixtures of the vehicle that I was interested. Great job from GreenFord team. Jamison Noyes Ed details all the Ford Benefits as a brand and all the fixtures of the vehicle that I was interested. Great job from GreenFord team. Jamison Noyes Edge (salesperson) He has strong knowledge each technical detail of any Ford Explorer mode, I was originally interested for a XLT and I took a decision for a Limited Ford Explorer 202 because of him. More
The service guys are phenomenal. They are very patient, informative, and always willing to answer my questions. However, the same girl that checked me out last time also checked me out this time. She informative, and always willing to answer my questions. However, the same girl that checked me out last time also checked me out this time. She is very short and rude. It's as if you are inconveniencing her when she has to check you out. She's like this every time I come. It's especially difficult when you're by yourself with a child in your hands... And she tells you to sign your receipt and doesn't even hand you a pen or help you look for one. Her customer service is HORRIBLE. More
I am very pleased with the service performed on my Escape and the excellent customer service given to me by the professional team at Green Ford. and the excellent customer service given to me by the professional team at Green Ford. More
I had an appointment to get my oil changed at 2:00. I came back at 4:15 and my car hadn’t been serviced. I was told they were short handed. That isn’t the first time this happened. I left there at 5:05. came back at 4:15 and my car hadn’t been serviced. I was told they were short handed. That isn’t the first time this happened. I left there at 5:05. If I didn’t have the prepaid service I would not do my oil changes or any repairs here. I was concerned that they would not do a great job due to knowing I was waiting at this point. What is the point of an appointment if they can’t do it at or not the appointment time. More
The service department always takes good care of me when I bring my 2013 Ford explore. Chad and Kennth and Ashley make sure my car is done right I bring my 2013 Ford explore. Chad and Kennth and Ashley make sure my car is done right More
Excellent sales experience worked harder and gave me a better price Each one include ing sales manger worked on price. Only negative is interest rate 7.99. I am going to refinance for 2.64. better price Each one include ing sales manger worked on price. Only negative is interest rate 7.99. I am going to refinance for 2.64. More
A lot of rude people at Green Ford. From the woman that does loaner cars to the service dept all the way back to the salesman. I regret buying the car. I promise I won’t buy here again does loaner cars to the service dept all the way back to the salesman. I regret buying the car. I promise I won’t buy here again More
Never Disappointed I have been purchasing and servicing all my Ford's at Green since November 2005. I have never been disappointed with any sales or servicing. Ashley Is I have been purchasing and servicing all my Ford's at Green since November 2005. I have never been disappointed with any sales or servicing. Ashley Isley goes out of her way to make my experience there perfect from start to finish. I plan to continue my relationship there in both sales and service for a long time to come. Keep up the great work! More