Green Ford Inc.

tried to make appointment by internet could not get an answe Made an appointment in person for a 25000 mile check. When I picked up the Lincoln they had done an Oil change (Not Needed for 3 Months), Made an appointment in person for a 25000 mile check. When I picked up the Lincoln they had done an Oil change (Not Needed for 3 Months), More

I was very please with the knowledge of our sales team. The interior cleaning was not so great. We are super happy with our car. The interior cleaning was not so great. We are super happy with our car. More

Always great people to work with and Megan is the best. They always treat you right and are courteous and professional. Would recommend them to anyone. They always treat you right and are courteous and professional. Would recommend them to anyone. More

Green Ford is a professional and friendly dealership. The process for setting up my service was quick, timely, and easy. I enjoyed everyone I worked with. They communicated thoroughly and made sure I knew wh process for setting up my service was quick, timely, and easy. I enjoyed everyone I worked with. They communicated thoroughly and made sure I knew what was needed for my vehicle. I feel the price was completely reasonable. More

I asked to be called before any work be fix.Gave a list of issues that night when I made the appointment.They fix an issue that I didn't asked to fix that morning (the Bluetooth), when I dropped off my car of issues that night when I made the appointment.They fix an issue that I didn't asked to fix that morning (the Bluetooth), when I dropped off my car and signed the agreement to be worked on. Then tried to charge me. I called my warranty company they gave me a breakdown what the dealership called to get fix, and told me the dealership didn't call to see if the Bluetooth was cover or not. The dealership assumed it wasn't cover. the fact is they fixed it without my consent. but the warranty company did cover . The dealership claims the warranty company only fixed it because I was so animate about the claim. So my experience with the Ford service department was not the best experience. I felt like I was at a hustle shop not a 5 star dealership. It made me feel that the dealership was being dishonest and not being upfront. More

Awesome service during the COVID-19 pandemic. The offices were clean & people practiced social distancing. My service was fast & complete. We will visit again for all car purchases & maintenance. Th offices were clean & people practiced social distancing. My service was fast & complete. We will visit again for all car purchases & maintenance. Thanks More

The employees are always very kind and helpful. We have been using the service department for over two years and never had an issue with the work completed. been using the service department for over two years and never had an issue with the work completed. More

Not very pleased with Green Ford. My 2017 F150 with 41000 miles was in for a gear shift linkage problem. Everyone agreed it should not happen, wasn’t anything I did and nothing I could prevent but still was miles was in for a gear shift linkage problem. Everyone agreed it should not happen, wasn’t anything I did and nothing I could prevent but still was not covered by warranty or the dealer just doing the right thing and fixing it. I have purchased 3 trucks from Green in the past 8 yrs and will not return. More

Mickey was a pleasure to work with. He handled all issues quickly and was very professional. I would gladly work with him again for my next service appointment. issues quickly and was very professional. I would gladly work with him again for my next service appointment. More

Tim in the service department was exceptional as always. He really cares about us the customer. He is an great addition to your staff. Give home a raise! He really cares about us the customer. He is an great addition to your staff. Give home a raise! More