Great Lakes Honda

Our first Honda and glad we bought here. Marcus Floyd did a great job of educating us on our purchase and we were very satisfied with the service department and their followup on a few minor Marcus Floyd did a great job of educating us on our purchase and we were very satisfied with the service department and their followup on a few minor details of our 2015 Odyssey Certified used car purchase. More

Everyone was professional. Darius was a super salesman. Worked hard with us and presented different options on purchasing. We will definitely recommend him to anyone we know who Darius was a super salesman. Worked hard with us and presented different options on purchasing. We will definitely recommend him to anyone we know who is car shopping. Very knowledgeable about the Pilot we were purchasing. More

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Wonderful service Our third Honda purchase. By far, the best customer service received. The previous two were great service also, but this visit was even better. Every Our third Honda purchase. By far, the best customer service received. The previous two were great service also, but this visit was even better. Everyone was professional, yet personable. Our salesman was superb. I would strongly recommend Toriano Watkins to everyone! Our college daughter started the purchase process, hoping to do a duo deal. Updating a 2014* and 2015 Honda Civic leases for 2016's. Toriano and his team made it happen! We drove away in two 2016 Honda Civics, an EX and a Touring. (*Surprised our youngest with a 2016 upgrade to her 2014. Toriano was great helping us keep our youngest in suspense!) Our oldest was not expecting her Touring, as it is the top of the EX line. She loves it! Honda definitely stepped their game up with the redesigned 2016's. More legroom; better styling; and still economical. A definitive WIN-WIN!! Merci Beaucoup Great Lakes Honda! More

After all these years the Honda Civic is finally "sexy" My first Honda was a 1978 Accord that I picked up used in the early 80's. I later tried a Mazda 323, Mitsubishi Eclipse, Infiniti G20, and a Honda Pa My first Honda was a 1978 Accord that I picked up used in the early 80's. I later tried a Mazda 323, Mitsubishi Eclipse, Infiniti G20, and a Honda Passport before getting my first new Civic in 1999. Since that time all I've driven are Civics - 2002, 2005, 2008. 2010 and 2013. They've all been inexpensive, reliable and efficient. With each Honda has routinely provided useful upgrades while still maintaining a low price. With out a doubt they've always been fun to drive but, let's face it, they weren't exactly sexy. Well, the redesigned 2016 has changed all of that. Still reasonably priced and fun to drive, the Civic is now centerfold material. Kudos to the Honda engineering and design team. Bravo! More

First service on my car This was my cars first oil change. The writer was so friendly! I asked him a question, that he did not have an exact answer for at the time. When I ca This was my cars first oil change. The writer was so friendly! I asked him a question, that he did not have an exact answer for at the time. When I came back, he did some research for and got the answer for me. He went above and beyond for me. I drove all the way from Parma, for my oil change, and I would do it again! Thank you so much for being so nice and having my car washed and ready for when I came back. More

Simply Excellent Service I was greeted with a smile and helped immediately. I explained that I was short on time and they took care of my service very quickly without cuttin I was greeted with a smile and helped immediately. I explained that I was short on time and they took care of my service very quickly without cutting corners. I'll never take my cars anyplace else! More

Service review Sandy was fabulous in the service dept. she was thorough and took time to explain the service that was being performed on my car. Great job!! Sandy was fabulous in the service dept. she was thorough and took time to explain the service that was being performed on my car. Great job!! More

The best dealership I've ever worked with! I've never worked with a dealership that was so willing to help me get the car that I wanted. I was able to upgrade to a car 8 years newer for a reaso I've never worked with a dealership that was so willing to help me get the car that I wanted. I was able to upgrade to a car 8 years newer for a reasonable price. More

Pleasant staff. Everything was a good experience except for the female scheduling my appt....she put the wrong service I was coming in for.I told her I had a oil le Everything was a good experience except for the female scheduling my appt....she put the wrong service I was coming in for.I told her I had a oil leak....she put in..check the computer... More