Great Lakes Honda
Akron, OH
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647 Reviews of Great Lakes Honda
Great customer service My Salesrep Jaime went above and beyond to accommodate us. I will highly recommend Jaime to anyone I know that is looking for a car. Brittany was als My Salesrep Jaime went above and beyond to accommodate us. I will highly recommend Jaime to anyone I know that is looking for a car. Brittany was also very helpful and a pleasure to work with along with Johnny. More
Great customer service One of the managers, Nick, was great to work with. He was fair, knowledgeable, friendly and understanding. I would recommend them for your next servic One of the managers, Nick, was great to work with. He was fair, knowledgeable, friendly and understanding. I would recommend them for your next service. More
I had a oil change and tire rotation They were friendly at the service area. They did an oil change and tire rotation within an hour. The person that greeted us was super friendly. They were friendly at the service area. They did an oil change and tire rotation within an hour. The person that greeted us was super friendly. More
my Quest for a good car I came in hoping for a good car and left with a great car . Thank you so much Renee Serino. You were very helpful and answered all of my questions. I I came in hoping for a good car and left with a great car . Thank you so much Renee Serino. You were very helpful and answered all of my questions. I didn’t feel pressured into taking just any car. I love my 2016 Honda Accord. I have recommended you personally to my friends for all their future auto purchases. I told them all they won’t be disappointed. Thanks again Renee you are the best. Rustee/ Edwin Hendrigsman More
Timely quality service and the people are amazing. My rating is based on the work quality, people, and dealership environment. I originally chose this dealership because of proximity to my residence. I My rating is based on the work quality, people, and dealership environment. I originally chose this dealership because of proximity to my residence. I'm glad I did because it turned out to be so mich more than I expected from a dealership. More
Great service dept I really appreciate sandy in the service department She made sure my. Service was completed timely. I always have oil changes here and they have alw I really appreciate sandy in the service department She made sure my. Service was completed timely. I always have oil changes here and they have always given me great service. More
Exceptional The staff at GL.Honda are exceptional. They are professional, honest, kind and diligent. They listen and get you in a great vehicle at the best price The staff at GL.Honda are exceptional. They are professional, honest, kind and diligent. They listen and get you in a great vehicle at the best price for you. Josh is a delight, knowledgeable, personable. He works hard to get you what you desire in a car. Xavier also goes above and beyond to secure financing for you. GL Honda is by far the best car dealership I've ever dealt with. Also, the atmosphere is relaxing and accommodating to waiting. They have comfortable furniture, refreshments and complimentary wifi. More
Professional thorough personnel in all departments Professional, knowledgeable personnel in all departments. Transaction was timely. Large inventory of cars and colors. Today I purchased my secon Professional, knowledgeable personnel in all departments. Transaction was timely. Large inventory of cars and colors. Today I purchased my second vehicle from Great Lakes Honda. More
Watch the numbers closely!! Negotiated a price on a Honda Odyssey (sales woman was friendly). Put negotiated price in writing and we signed. Moved to finance department and the f Negotiated a price on a Honda Odyssey (sales woman was friendly). Put negotiated price in writing and we signed. Moved to finance department and the finance manager used the original MSRP as the purchase price. Luckily, we caught this. Finance manager’s response: “There is no way for us to know a negotiated price unless you tell us. We have no knowledge of the deal that you make with our sales people.” (Uh, why put a deal in writing in the first place?) Great strategy on their part! Terrible for an inexperienced buyer! Beware! More
Great experience! Employees were very helpful and pleasant to deal with. Scheduling service appointment was very easy. My car was washed before I picked it up. Love my Employees were very helpful and pleasant to deal with. Scheduling service appointment was very easy. My car was washed before I picked it up. Love my Honda! More