Great Lakes Honda

WORST EXPERIENCE EVER After receiving an advertisement in the mail I called & worked w/Mr. Sullivan I explained my temp job situation & asked him to please find me a vehicle. I asked him to double check with the mail I called & worked w/Mr. Sullivan I explained my temp job situation & asked him to please find me a vehicle. I asked him to double check with the bank in regards to my employment situation:I had already had issues in the past. 10 day after I paid my deposit, gave back my old car & was enjoying my new car the bank rescinded the loan for the exact thing he assured me he had cleared with the bank. And then had Beth do his dirty work: not once did he call and take accountability for lying to me. More

Always personal service, quality work, convenient scheduling, and excellent value. I recommend them without reservation. My family has had vehicles bought and serviced there since 2002. scheduling, and excellent value. I recommend them without reservation. My family has had vehicles bought and serviced there since 2002. More

Rob in the Service Department is awesome. Rob greets me like I matter.... always friendly, thoughtful to what was going on with my car & professional. like I matter.... always friendly, thoughtful to what was going on with my car & professional. More

Service was efficient-wanted rails and crossbars ... got tossed around between service and parts - probably not moving fwd with this service. I still didn’t get a straight answer on total costs. 2017 acce tossed around between service and parts - probably not moving fwd with this service. I still didn’t get a straight answer on total costs. 2017 accessories list - made it look like $934.66...but parts stated over $1500. Total list price for part < $700 More

Enjoyed working with Moriah in the sales department, she was helpful and stayed in communication throughout the buying process. Would recommend working with her to others. was helpful and stayed in communication throughout the buying process. Would recommend working with her to others. More

Excellent experience in purchasing a new Honda Fit. Extremely straightforward purchase experience. Shai Wilson (Sales) was professional and very responsive. I appreciate the very good customer servi Extremely straightforward purchase experience. Shai Wilson (Sales) was professional and very responsive. I appreciate the very good customer service. More

I was very much pleased with the service I received. They took good care of me! I got exactly what I asked for. Thank you took good care of me! I got exactly what I asked for. Thank you More

Overall a good experience. Wish you would have washed my car and used service floor mat. That would go a long way toward renewing my service contract next time around. car and used service floor mat. That would go a long way toward renewing my service contract next time around. More

I returned for a slow leak in a tire after making an appointment. Rob saw that was car was taken in and fixed while I waited,, no charge. appointment. Rob saw that was car was taken in and fixed while I waited,, no charge. More

I've had the car serviced at Great Lakes since I've had it. They have always been friendly and efficient with their service. I think that they are honest about what needs to be done and have told about thi it. They have always been friendly and efficient with their service. I think that they are honest about what needs to be done and have told about things that I do not need done when I come in for service. More