Great Lakes Honda

Sold me an AS IS Toyota RAV4 with severe engine issues and would not stand by the issue with any integrity to get it so a disabled woman would have a safe car purchased at sticker price. The sales person and would not stand by the issue with any integrity to get it so a disabled woman would have a safe car purchased at sticker price. The sales person was nice enough, but even Joey Wong, the owner, who I was told advised the actions to take with me, was free of any accountability. I did what my mechanic told me, took it overnight and had him inspect it for purchase, but the engine issue was not detectable in that short period of test driving. Females are victims as it is, and even taking a male with me to negotiate a potential fair solution, did not work. I bought a lemon at sticker price, and have learned never to trust As Is every again, and definitely not recommend this dealership. More

Marcus Morris is the bomb. com he will get you what you want and wont stop until he makes it happen. com he will get you what you want and wont stop until he makes it happen. More

Very helpful and knowledgeable about their product. Sales people and finance department were very helpful. Sales people and finance department were very helpful. More

Everyone I worked with was amazing. 10/10. The lease process was so stress free and a great deal!! Thankyou!! 10/10. The lease process was so stress free and a great deal!! Thankyou!! More

All personnel we encountered were professional and did what they promised in a timely fashion . what they promised in a timely fashion . More

I was disappointed in my experience at Great Lakes Honda. Their attention to the individual customer is inferior to all other dealers that I have purchased vehicles at which is many. The sales force and mana Their attention to the individual customer is inferior to all other dealers that I have purchased vehicles at which is many. The sales force and management lacks professionalism. More

We worked with Shai, Ness, and Martin. All three were very nice,helpful and professional. All three were very nice,helpful and professional. More

Lis was very easy to work with and it was an overall pleasant experience from start to finish. pleasant experience from start to finish. More

We required 4 hours total of driving during what is a very busy and stressful time due to family needs and were treated to a very satisfying experience in our dealing with Great Lakes Honda. Our sales re very busy and stressful time due to family needs and were treated to a very satisfying experience in our dealing with Great Lakes Honda. Our sales rep, Kevin, was very easy to communicate with by phone, text and in person. After finding this 2015 F-150 XLT XTR online, Kevin sent requested photos of potential problem areas for the pre-owned truck and did not appear to hold back as he represented the vehicle well, so we were very pleased upon checking it out and test driving it. He was very knowledgeable and gave me added information that helped me in deciding to buy this truck. The financial officer , Jeff was also very satisfying to work with and helpful completing the transaction. We have not had this F-150 but a few days but are driving it a lot initially and so far , we are very happy with it and have received several compliments. Altogether this was an enjoyable experience and we found Great Lakes Honda a friendly, professional organization. More

We came to Great Lakes Honda looking for an SUV for our expanding family. We worked with Salesperson Lisa, who not only had an excellent knowledge of all the vehicles within our range of possibilities and expanding family. We worked with Salesperson Lisa, who not only had an excellent knowledge of all the vehicles within our range of possibilities and price, but also was very personable and just nice to talk to. She was genuinely interested in us as people, and our family. Knowing that our new vehicle would be hauling car seats and strollers, she knew all the associated features and safety tech that mattered to us. When it was time for us to make the deal, there were a few delays on our end due to some unexpected family events. Lisa kept in touch and even offered to come in on her day off to help us through the process. We will be back to Lisa and Greak Lakes Honda for our next vehicle purchase. JT in the finance office was quick and easy to work with. More