Great Falls Honda

VERY UNHAPPY, NEVER BUY A CAR HERE My son went in to see about trading in his car for a newer one. They told him that he had to do a insurance claim for the hail damage on his vehicle w My son went in to see about trading in his car for a newer one. They told him that he had to do a insurance claim for the hail damage on his vehicle which wasn't to bad. They gave him $1,500.00 (which was below the worst condition on Nada) for his car as a trade in and wanted the insurance check for the hail damage. He filed the claim and received a check for $2,820.00 which they got so they made a profit of $1320.00 with out doing any of the work to fix the car up. At the time my son traded his car in he still owed $4,800.00 on the car. So the negative amount got rolled in to the new car. Which I totally understand and agree too. I feel my son had to pay them to take the car. I feel like he should have gotten the difference to put on his loan for the new car. I will never buy a car from this dealership. I will drive to Helena or Missoula. I feel like they took advantage of a young man who really wanted to get a newer car and didn't have it explained to him very well. More

Mediocre at best My experience started positive but quickly turned down hill. I was told by what was an apparently untrained finance man that a $2000 used warranty wa My experience started positive but quickly turned down hill. I was told by what was an apparently untrained finance man that a $2000 used warranty was mandatory which jacked the price of the vehicle up higher than I was willing to pay for a monthly payment. We walked. Was contacted the next day and told that the finance person had not been trained properly and the $2000 used warranty was optional. We debated about even going back but I really loved the vehicle so we ended back and purchased it. We were told the car hadn't been detailed yet and we would need to set an appointment to have that done which we did. The only thing that was done to the vehicle was it was washed on the outside. Water spots were still on the windshield, they didn't even bother to dry it off. NOTHING was done to the inside. You could still see the streaks on the inside of the windshield from when they poorly cleaned it when it was replaced. The steering wheel had dirt and grime on it that wasn't even touched and the pockets throughout the vehicle still had dirt and crumbs in them. Very disappointed in the way the sale was handled although our salesman was very nice. It really was not him that caused the issue with the sale, it was the untrained finance person. Again very disappointed in what was supposed to be a detail, when all they did was wash the outside of the car. More

Amazing Absolutely amazing. Lenny was able to fix my tire issue quickly and get me back on the road fast. Ruth helped and Brad the manager double checked the Absolutely amazing. Lenny was able to fix my tire issue quickly and get me back on the road fast. Ruth helped and Brad the manager double checked the work to make sure I would be problem free. These guys are top performers in my book More

Fast Quality Work! Friendly personal & quality service is what I've always gotten during & since purchasing a vehicle from Honda of Great Falls. I would recommend my fri Friendly personal & quality service is what I've always gotten during & since purchasing a vehicle from Honda of Great Falls. I would recommend my friends & family to go to Honda when looking to purchase a used or new vehicle. More

Change oil and recall of honda When i get to have recall from honda dealership and change oil, i usually had my car at least cleaned as part of good service but this time around , i When i get to have recall from honda dealership and change oil, i usually had my car at least cleaned as part of good service but this time around , i had none..i hope you guys from honda keep up a good service to existing customers for good service spreads like wildfire...just saying🤓 More

Accommodating and efficient The dealership got me in and out quickly and did a great job. Even washed my car for me. Heloful and courteous staff. Very efficient. The dealership got me in and out quickly and did a great job. Even washed my car for me. Heloful and courteous staff. Very efficient. More

Bought a car & felt we got a fair experience Ray provided us with a lot of info & more importantly is a Honda owner himself. We bought the car the same day we visited the dealership. Accord Ray provided us with a lot of info & more importantly is a Honda owner himself. We bought the car the same day we visited the dealership. According to our Internet research we paid a fair price for it. More

Excellent service We had a really wonderful experience purchasing our new vehicle. Kevin was very warm, funny, and honest in every conversation we had. He is a new em We had a really wonderful experience purchasing our new vehicle. Kevin was very warm, funny, and honest in every conversation we had. He is a new employee and made every effort possible to be certain he was giving us the best and most accurate information about the vehicle we were buying. He will be a valuable addition to your Lithia team! More

Go to Honda! Reza helped me find the car of my dreams and the rest of the crew helped make sure the payments were reasonable! I would recommend anyone to go to Hon Reza helped me find the car of my dreams and the rest of the crew helped make sure the payments were reasonable! I would recommend anyone to go to Honda! They are for sure a dealership that wants to find the best car for you, not their commission! More

My concerns are always address, pollitely and promptly Over the past 5 years we have come to feel, if we have any concerns, they are addressed, we leave knowing our auto is in qualified hands. Personal se Over the past 5 years we have come to feel, if we have any concerns, they are addressed, we leave knowing our auto is in qualified hands. Personal service always, from salespersons to shop personal and finishing with settling our account with Buffy. More