Great Falls Honda

Evan was very helpful and let us take our time. He walked us through every option of our new Pilot and made the financing process as painless as we have ever had. us through every option of our new Pilot and made the financing process as painless as we have ever had. More

I’d like to take back what I said about this place. I was being courteous before, but after further thinking, I see no reason too. This dealer ship is no different than any other big family named dealer ship being courteous before, but after further thinking, I see no reason too. This dealer ship is no different than any other big family named dealer ship that bought up almost the entire street so ever other company has trouble competing. The salesman here are in the business of selling you a car, and that’s it. Not making sure you have a good deal, and not making sure what they give you is fully functional (if used). They gave me a car with a bad transmission, and when I brought it to them to see what was wrong, they told me “they couldn’t find the issue”. It took me taking it to two other places to find the issue; and not only this, but they will pull every pushing tactic to make you buy the car and not back out of the deal, and being that I’m young and new to car buying, I’m ashamed to say it worked on me. On the same note of the staff, they aren’t the friendliest either. When I happened to hear the conversation of a sales manager to a salesman, I could here the salesman trying to talk to the manager about a deal a customer was offering, and he was only told “that’s not your job. Your only job is to sell him a car”. They do not care about you. This dealership in its entirety is full of xxxx lower than what you’ll find in a New York sewer. Now should you need someone here to actually help you, ask for Ryan Cook. Despite what I said, he is actually a good hearted person. Do not buy from here, or any other dealership with the name Lithia. Save your money, buy from a private seller or a smaller owned business. More

Our sales representative, Brian Cook did an outstanding job finding us the vehicle that we needed and went above and beyond in his customer service. job finding us the vehicle that we needed and went above and beyond in his customer service. More

I was traveling and needed a part replaced. The service department took my car as soon as I arrived in town on a Friday afternoon. They overnighted the part and I was back on the road Monday. Excellent ser department took my car as soon as I arrived in town on a Friday afternoon. They overnighted the part and I was back on the road Monday. Excellent services and super friendly. More

We trust them to provide recommended services on our 2015 CRV we purchased new from this dealership. They are honest and reliable, I would purchase from them again CRV we purchased new from this dealership. They are honest and reliable, I would purchase from them again More

Ruth and Frank are so helpful and straightforward Great service and great people I have an older Honda that I really like and the service department always keeps it running great service and great people I have an older Honda that I really like and the service department always keeps it running great More

Public health guidelines not being followed . Plexiglass barrier present at service desk but no one wearing a mask. Water cooler in the area where customers seating located. Staff unable to distance getti barrier present at service desk but no one wearing a mask. Water cooler in the area where customers seating located. Staff unable to distance getting water. More

He did a great job he knew all the information on the vehicle and was able to tell us how to use things quickly great personality and very polite did his job well. vehicle and was able to tell us how to use things quickly great personality and very polite did his job well. More

Friendly, knowledgeable, thorough, and professional. The leak they fixed was found during an oil change and inspection. From sales to service, I have had nothing but wonderful experiences with Honda of Grea leak they fixed was found during an oil change and inspection. From sales to service, I have had nothing but wonderful experiences with Honda of Great Falls. Highly recommend! More

It was my 1st service on my 2019 Ridgeline. I had bought Oil for Life as I had on my last Ridgeline. I was able to get in for service on same day I called for appt. Service didn't take very long, I think I Oil for Life as I had on my last Ridgeline. I was able to get in for service on same day I called for appt. Service didn't take very long, I think I was there less than an hour. Everyone I encountered was nice and friendly. More