Grayson Hyundai Subaru

C.L. greeted us on the lot and wasn't very pushy. He was extremely friendly and easy to talk to. He answered all of my questions in quick and timely manner. It was a great experience. extremely friendly and easy to talk to. He answered all of my questions in quick and timely manner. It was a great experience. More

I visited Grayson after reviewing several cars on their website. I emailed with their staff several times before visiting to look at some options. This worked very well. I test drove a used car that I h website. I emailed with their staff several times before visiting to look at some options. This worked very well. I test drove a used car that I had picked out by web review, but found that it didn't meet my expectations. Keith Jones worked with me to find other options, and I found a model (The Elantra) that I would not have even considered previously. This car fit my needs and expectations very well. In addition, I was able to get what I thought was a very good price on the car because of some minor hail damage. Keith worked very well with me, and we didn't end up in the haggling maze. We got to a price I could live with quickly. Keith fully explained the options and electronics on the car to me before I left. I found him easy to work with, without pressure or hassle. More

My Wife and I had a very positive experience with Grayson Hyundai. We got exactly the car we wanted and the service inbetween the purchase and delivery was exceptional. This is my second purchase from Grayso Hyundai. We got exactly the car we wanted and the service inbetween the purchase and delivery was exceptional. This is my second purchase from Grayson and will probably not be my last. Hats off to CL for his professionalism. More

I was treated very well at this dealership. As a woman, it's difficult to find a dealership that treats you with both respect and equality. I will definitely go back when I'm ready to buy again. I love my it's difficult to find a dealership that treats you with both respect and equality. I will definitely go back when I'm ready to buy again. I love my new Hyundai Genesis. I have already recommended this car to several people. More

This was my son's first experience buying a new car. There were several vehicles and dealerships being considered after the online activity of Nathan. We narrowed down the vehicles by style and initial There were several vehicles and dealerships being considered after the online activity of Nathan. We narrowed down the vehicles by style and initial impressions of the sales representatives. Subaru and Mazda were 1 and 2. If Subaru didn't provide satisfaction in all areas then we were off to Mazda. The vehicle that they wanted was actually sold before they arrived on Tuesday. It was desired primarily because of price. Randy explained the situation well, helped with a different vehicle, worked through price and finance, and made Nathan and Laura feel very comfortable. Thank you for making this a very positive experience for my son and his wife. Jeff Tanner More

Had talked with Seth several times via the internet while Had talked with Seth several times via the internet while waiting for my bruises to heal and insurance to process claim. Last Sat. was a sunny Had talked with Seth several times via the internet while waiting for my bruises to heal and insurance to process claim. Last Sat. was a sunny day, so we drove from Cosby to Grayson. Seth was not there, but we were met by Jerry Coppinger,who was extremely nice and friendly. I told him my top limit was $15,000, that I wanted a used Subaru Impreza with low mileage. He showed me the 2007 Impreza,plus a Forrester which was the same price but had many more miles. I chose the Impreza. The car was spotless inside and out and the test drive went well, considering this was the first time I had driven since my accident. We had a bit of a wait after the car was ready, but it was a pleasant one and due to the fact that David was processing a couple of customers before us. I have not had to have any service done yet, so cannot comment on the service dept other than to say I am so glad that they are open on Saturdays. I do not enjoy driving to Knoxville, but Saturday traffic is lighter and easier on my nerves! By the time we settled on a price, it was $300 over what I had said my limit was. We did not haggle. They filled the gas tank for me, which was greatly appreciated. Overall, it was a very pleasant experience which took slightly less than 3 hours from the time I walked onto the lot until I drove the Subaru home. I appreciate greatly the fact that no one talked "down" to me as a woman buying the car in my name only. I have had that experience in the past and did not like it. I will be back for hopefully what will be only routine maintenance, and will definitely recommend this dealership to others. Sincerely, Nancy Lingerfelt More

We have nothing but good things to say about the people at Grayson's. From helping us with installing a car seat base to getting an extra remote programmed everyone was attentive and super helpful. We have at Grayson's. From helping us with installing a car seat base to getting an extra remote programmed everyone was attentive and super helpful. We have already tested our forester in the snow on Jellico mountain and could not be more pleased! More

By far one of the best purchase experiances of an auto in my lifetime. I have also had my Forester in for 2 normal service appointments since the purchase and everything met or exceeded my expectations. I hi my lifetime. I have also had my Forester in for 2 normal service appointments since the purchase and everything met or exceeded my expectations. I highly recommend this dealership to anyone looking for a Subaru.. More

Our salesman Joe Miller has to be the best salesman i have ever done business with. He went above his job to insure that we could get the car we wanted at the price we could afford, even after the financ have ever done business with. He went above his job to insure that we could get the car we wanted at the price we could afford, even after the financing dept. had closed he did checks to help us get our new car. then the next day the finance mgr work with several companies to get us the best rate possible. i will always gp back to grayson for my car needs. More

I purchased a used WRX from these folks. This is the most aggressive/conniving new & used car dealership I've used. They used a version of a check ransoming ploy, holding a ridiculous non-refundable (i most aggressive/conniving new & used car dealership I've used. They used a version of a check ransoming ploy, holding a ridiculous non-refundable (if I backed out) sum to hold a car overnight and have it detailed. They used other aggressvie tactics (someone else is about to make an offer... etc) The vehicle had hit a deer and had been repaired, which they admitted they knew when I showed them a carfax, but they did not volunteer this information. I bought the car anyway because the price was okay, and there weren't any other WRX's available nearby. Within weeks, the paint peeled off of two small bumper components where a repair had been done. The dealer offered to repaint these components- for about $700. Overall, I found this dealer to be very shady. Anytime I've bought a used car from a new car dealer prior to this, I was treated much better before and after the sale. If you are buying a Subaru in the Knoxville area, I recommend you give this dealer a pass and go somewhere else. More