Grayson Hyundai Subaru

We bought a used car with hail damage. We were told the cost to repair the damage would be around $2,000 to $3,000. The next day, after we purchased the car, we had an estimate and it was $7,000. We call cost to repair the damage would be around $2,000 to $3,000. The next day, after we purchased the car, we had an estimate and it was $7,000. We called and complained that we were unhappy. We were told that the estimate might go down in a few months. We feel we were taken advantage of. Grayson already recievd a check from their insurance company, probably for $7,000 or more. Then they make us feel we are getting a deal and have us believe the repairs will only be $2,000. They made an extra $5,000 by leadind us to belive the repair would be much cheaper. This is not the way to get repeat customers. We called the very next day after purchase to request to turn the car back in and get our trade in back. This request was denied. More

I was looking at new cars in general, not intending to buy that day. I had test drove the Kia Sorento and then test drove the Outback. I enjoyed driving both of them but was offered a wonderful deal on th buy that day. I had test drove the Kia Sorento and then test drove the Outback. I enjoyed driving both of them but was offered a wonderful deal on the Outback and decided to proceed with the purchase that day. Everything ran very smoothly and very quickly. I was very pleased. More

Our expierence with Grayson was very plesant, The salesman was very professional, and easy to work with, no high pressure at all. The man (whose name i forgot) in the finance office was also very eas salesman was very professional, and easy to work with, no high pressure at all. The man (whose name i forgot) in the finance office was also very easy to work with and didn't push us intoany add ons that we didn't want, I would recommend Grayson Hyundai to any one. Not to mention our new Hyundai Sonata is awesome! More

Friendly dealship and staff. Very knowledgeable. No pressure and fair evaluation of my trade. Best car buying experience yet, and I have bough a few. pressure and fair evaluation of my trade. Best car buying experience yet, and I have bough a few. More

C.L. greeted us on the lot and wasn't very pushy. He was extremely friendly and easy to talk to. He answered all of my questions in quick and timely manner. It was a great experience. extremely friendly and easy to talk to. He answered all of my questions in quick and timely manner. It was a great experience. More

I visited Grayson after reviewing several cars on their website. I emailed with their staff several times before visiting to look at some options. This worked very well. I test drove a used car that I h website. I emailed with their staff several times before visiting to look at some options. This worked very well. I test drove a used car that I had picked out by web review, but found that it didn't meet my expectations. Keith Jones worked with me to find other options, and I found a model (The Elantra) that I would not have even considered previously. This car fit my needs and expectations very well. In addition, I was able to get what I thought was a very good price on the car because of some minor hail damage. Keith worked very well with me, and we didn't end up in the haggling maze. We got to a price I could live with quickly. Keith fully explained the options and electronics on the car to me before I left. I found him easy to work with, without pressure or hassle. More

My Wife and I had a very positive experience with Grayson Hyundai. We got exactly the car we wanted and the service inbetween the purchase and delivery was exceptional. This is my second purchase from Grayso Hyundai. We got exactly the car we wanted and the service inbetween the purchase and delivery was exceptional. This is my second purchase from Grayson and will probably not be my last. Hats off to CL for his professionalism. More

I was treated very well at this dealership. As a woman, it's difficult to find a dealership that treats you with both respect and equality. I will definitely go back when I'm ready to buy again. I love my it's difficult to find a dealership that treats you with both respect and equality. I will definitely go back when I'm ready to buy again. I love my new Hyundai Genesis. I have already recommended this car to several people. More

This was my son's first experience buying a new car. There were several vehicles and dealerships being considered after the online activity of Nathan. We narrowed down the vehicles by style and initial There were several vehicles and dealerships being considered after the online activity of Nathan. We narrowed down the vehicles by style and initial impressions of the sales representatives. Subaru and Mazda were 1 and 2. If Subaru didn't provide satisfaction in all areas then we were off to Mazda. The vehicle that they wanted was actually sold before they arrived on Tuesday. It was desired primarily because of price. Randy explained the situation well, helped with a different vehicle, worked through price and finance, and made Nathan and Laura feel very comfortable. Thank you for making this a very positive experience for my son and his wife. Jeff Tanner More

Had talked with Seth several times via the internet while Had talked with Seth several times via the internet while waiting for my bruises to heal and insurance to process claim. Last Sat. was a sunny Had talked with Seth several times via the internet while waiting for my bruises to heal and insurance to process claim. Last Sat. was a sunny day, so we drove from Cosby to Grayson. Seth was not there, but we were met by Jerry Coppinger,who was extremely nice and friendly. I told him my top limit was $15,000, that I wanted a used Subaru Impreza with low mileage. He showed me the 2007 Impreza,plus a Forrester which was the same price but had many more miles. I chose the Impreza. The car was spotless inside and out and the test drive went well, considering this was the first time I had driven since my accident. We had a bit of a wait after the car was ready, but it was a pleasant one and due to the fact that David was processing a couple of customers before us. I have not had to have any service done yet, so cannot comment on the service dept other than to say I am so glad that they are open on Saturdays. I do not enjoy driving to Knoxville, but Saturday traffic is lighter and easier on my nerves! By the time we settled on a price, it was $300 over what I had said my limit was. We did not haggle. They filled the gas tank for me, which was greatly appreciated. Overall, it was a very pleasant experience which took slightly less than 3 hours from the time I walked onto the lot until I drove the Subaru home. I appreciate greatly the fact that no one talked "down" to me as a woman buying the car in my name only. I have had that experience in the past and did not like it. I will be back for hopefully what will be only routine maintenance, and will definitely recommend this dealership to others. Sincerely, Nancy Lingerfelt More